Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Savings account Account opening, closing, or management Michigan

My step-mother had -. She had a savings account in her name only with my father as POD. There has been an ongoing feud between my step-mother 's daughters and my father. My step-mother 's oldest daughter had a POA ( Power of Attorney ) for her mother that was nullified on her death. She died around - with an official time of death being - on - 2016 ( due to the time it took the coroner to arrive at her home ). While my father grieved for his loss, the oldest daughter withdrew all the money in this account and transferred it to her personal account. We notified the bank of her death on -/-/2016 and proceeded to close out the other bank accounts. However, the bank missed this account and kept it open. The final amount of money was transferred to the oldest daughter 's account on - - 1 day after the bank was notified of her death. The $4000.00 in the account disappeared and there was nothing left for my father upon his wife 's death. The bank was Bank of America and I believe they made a mistake by not putting a hold on


our questions related to this account because my father was not a signer on the account. My father has - and can not speak for himself any longer. We have statements that show withdrawals from this account $3500.00 on - and $470.00 on - - all after my step-mother 's death. The balance on the day of her death was $3900.00 and my father got none of this money. Is Bank of America responsible for restitution since they did n't put a hold on the account upon hearing of her death? Can we get our money from B of A or do we have to sue the step-daughters? The estate department at B of A will not respond to any questions - because my father was not on the account, but also because they know they messed up by not putting a hold on the account when they learned of the death on - -.