Review and analysis of over 19 (Cd) Certificate Of Deposit complaints against USAA Savings
USAA Savings consumers have reported over 19 official complaints related to (CD) Certificate of deposit. Out of the 19 consumer complaints against USAA Savings, 21% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 26% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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USAA Savings Bank account or service deposits and withdrawals September 22, 2016 - -/-/-, I opened an CD with the USAA bank. 15 years later, I call in -/-/-, to check my account and to see how much interest my CD obtained over the years. I am then told by an employee that I have no funds in my account because I got an loan in -/-/-. I told the employee I never signed an loan, but they fax me paper work with my signature. Although I told her I do n't recall ever getting this loan, I asked her where was the check because I never received an check. They said they would investigate. I call back two weeks later and they told me the check has n't been cashed, so t... |
USAA Savings Bank account or service account opening, closing, or management July 28, 2016 - To whom it may concern ; USAA Online Banking unfairly closed accounts, Due to several failed attempts to access to my USAA Online Account, on -/-/-, -/-/-, -/-/-, On -/-/- I talked with USAA - ( Supervisor? ) ID number - - specifically the member resolutions Departament and I was told that they have a clause called MORAL TURPITUDE whereby USAA can cancel any account they wish and not do business with whomever they please. Law says, Reasons why USAA can block internet access is if they suspect identity theft or fraud. USAA Online Banking Deactivate... |
USAA Savings Bank account or service deposits and withdrawals July 27, 2016 - I cashed in a CD - - in the amount of $2400.00 and USAA said they would send the money to my - on the -. it never got there. I have been calling USAA and now they said is was not sent until the -.. To day is the -. and still nothing in - account. I asked for interest on the money and they said they could not because I do not have a account there. All I get is the run around from USAA. They keep sending me from one person to another with no results... |
USAA Savings Bank account or service account opening, closing, or management July 16, 2016 - On or about - - 2016, I started the application process for a secured credit card In the amount of $250.00 with USAA bank. On - - I completed the application and linked my checking account and routing number to fund the CD, with is used to secure the card. On - - I noticed on the USAA mobile app that the funds were pending to be withdrawn from my checking account twice instead of once. I elected to leave the funds in my checking account for withdrawal after receiving assurance that the duplicate charge would be reversed and the funds returned to me in a couple of business d... |
USAA Savings Bank account or service account opening, closing, or management May 1, 2016 - About three years ago, in order to help my daughter refinance her car loan, I opened a Certificate of Deposit ( CD ) Account with USAA Federal Savings Bank ( USAA ) routing # -. Since opening the CD there had not been any particular noteworthy events concerning the CD. However, during the past weekend I noted unusual activity for the CD in terms of interest payments. On - -, 2016, I contacted USAA to inquire about interest payments being credited and then simultaneously debited to my CD. Specifically, without written or verbal explanation the crediting and then debiting activity occur... |
USAA Savings Bank account or service making/receiving payments, sending money March 4, 2016 - I have a secured credit card with USAA. Secured by a Certificate of Deposit for $3000.00. For the past three months when attempting to pay on my account I have learned that even though the credit card account is secured, if I pay the the balance in full utilizing - different checking accounts, the payments will be held for an additional 7 or eight days. I paid $840.00 on - -, 2016, that payment was placed on a 7 to 8 day hold. I made another payment on - - for another $800.00 plus and that payment is now on hold for - to 8 days. When I first started to notice this happ... |
USAA Savings Bank account or service account opening, closing, or management November 18, 2015 - I opened several CD 's of varying lengths with USAA Federal Savings Bank. I was told that if I had to close them early, I would have a penalty. I asked how much the penalty was and was told that it depended on the length of the term of the CD. But in no case would the penalty exceed the amount of interest accrued on the CD. I called today to close the CDs, and was told that the penalty would be over $5000.00 on an account opened less than five months ago. I told them this is not what I was told but they refused to waive the fee even though they acknowledged the representative gave me incorre... |
USAA Savings Bank account or service deposits and withdrawals August 5, 2015 - Three years ago, I opened a 36 month CD with USAA and a 36 month loan secured by my CD. The maturity date of the CD and the loan payoff date was - -, - Per agreement, funds from the CD would be eligible for withdrawal on - -, 2015, with any remaining balance on the secured loan to be paid from the CD with any remaining balance after deposited into my USAA checking account. On - -, 2015, I electronically signed into USAA to cash out the CD and pay the balance of the secured loan. Upon log-in, I discovered that USAA had already taken the loan payment from my USAA checking ac... |