Review and analysis of over 76 Non-Federal Student Loan complaints against Performant Financial Corporation
Performant Financial Corporation consumers have reported over 76 official complaints related to Non-federal student loan. Out of the 76 consumer complaints against Performant Financial Corporation, 17% were disputed by the consumer (i.e. the consumer was not happy with how Performant Financial Corporation responded to their complaint) and 96% were processed in a timely manner. 0% of consumer complaints against Performant Financial Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 16% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Performant Financial Corporation Student loan dealing with my lender or servicer received bad information about my loan January 10, 2017 - I 'm a - veteran living on social security and -. I cosigned a loan for my daughter when she was in her last year of college in order for her to work as an intern and complete her degree program on time. She graduated, bought a dependable car, got a job in - and two years later was married. She now has - small children and a husband who provides for the family and struggles to make ends meet. He is an - and work is feast of famine. His work has been showcased around the world but sales of his work are not steady. Recently we started receiving these letters. My credit score has d... |
Performant Financial Corporation Debt collection cont'd attempts collect debt not owed debt was paid November 28, 2016 - PERFORMANT is notorious for strong-arm collection tactics, including ruining credit reports for non-payment. I do not owe this debt to PERFORMANT. It is a student loan that is current with -. I do n't know why they are trying to collect from me.... |
Performant Financial Corporation Student loan dealing with my lender or servicer don't agree with fees charged October 24, 2016 - I have been paying thru garnishment of wages for a loan that had a amount due on $18000.00 as of - - 2012 based on a order to withhold from earnings. The payments have been going to Performant Recovery as of today my employer approached me and gave me a summary of payment showing they have paid $18000.00. upon calling performant they are saying I still owe $4000.00 and this will accrue interest of $65.00 per month. I employer said it has been paid, please help performant will no negotiate I tried offer a settlement payment they would not accept.... |
Performant Financial Corporation Student loan dealing with my lender or servicer received bad information about my loan September 14, 2016 - My Student Loan is with - The principle balance is $83000.00. The loan went into default and the debt was sent to Performant for collection purposes. I explained to Performant and to - PHEAA that I submitted paperwork for Income Based Payment Reduction. It was an error as this was paperwork I filed for my other Federal Student loans, which I received economic payment reduction approval for. I asked if there was anyway to submit the paperwork for this and the answer was no. The ONLY option I had to rehabilitate my loan was to pay Performant their collection fees plus interest. When I f... |
Performant Financial Corporation Student loan dealing with my lender or servicer November 16, 2015 - RE : Case # -I did receive a letter from - - - at Performant Recovery. It did not include another - as stated in letter. I again faxed him the copies of all the correspondence, which included financial information and I mailed a hard copy to the address on his letterhead with a proposal of a payment plan. I asked again fora written response. This was onl -/-/2015 and now it 's -/-/2015. So my credit is still suffering and I 'm making payment and accruing interest and penalties. ... |
Performant Financial Corporation Student loan can't repay my loan September 30, 2015 - I received - scholarship to go to school, however I lost it mid way into my - year. They demanded I pay back all - I owed them ( them being the - ) which of course I did not have the means to at the time. It was sent to collections at which point it was tacked up to -. The new agency refused my offer to make payments that I could afford and instead sent it to a new new collections agency after a few months. The new agency put a new fee on it, bringing it up to -. Once again I contacted them and was told to enter into a repayment plan I would need to pay - a month. If I ca ... |
Performant Financial Corporation Student loan dealing with my lender or servicer September 11, 2015 - Performant Recovery Inc. is managing my defaulted loan from the Florida - for the time that I attended Florida - University in -, Florida. I have paid them on time since 2008 through automatic deductions from - of my bank accounts. My loan however is still listed as in default status today and I my principal amount has not decreased. Performant Recovery 's response is that I never signed the correct forms to allow them to begin a default rehabilitation program for the loan. Yet, I did sign papers for them to automatically deduct money from my bank account. Now I would like to enter... |
Performant Financial Corporation Debt collection disclosure verification of debt not given enough info to verify debt August 6, 2015 - DCS did not send statements of receipt of payments. The information that was provided in ledger by a third party shows the accurate amount received was not applied to my account. DCS failed to respond to my written request for a statement and did not notify me that they would be transferring my account to another company. ... |
Performant Financial Corporation Debt collection cont'd attempts collect debt not owed debt was paid July 30, 2015 - My payments on this debt are not being reported accurately. This debt began as a private student loan I took out while I was in graduate school. I finished graduate school -/-/- and had no job and no other income. I defaulted on the debt because I had no way to make the payments. As soon as I was able to get a job and get back on my feet, I began making payments on this debt. I have made monthly payments for over - years now, for a total of over $6000.00 in payments. I still have over $9000.00 left to pay on the debt. I have asked the lender for a rehabilitation option or some othe... |
Performant Financial Corporation Debt collection communication tactics frequent or repeated calls July 7, 2015 - The - - - - agency is calling me numerous times a day at both my personal mobile number and my workplace. They are calling regarding account # : -, regarding a claimed student loan debt. I received phone calls after I explicitly stated my workplace prohibits me from receiving such communications. I am receiving daily calls, and as of the last - days, I am receiving - calls a day, some with messages left. I called them back today at their number - and explained I am now within my rights to file a complaint with the Texas Attorney 's General 's office, file a complaint wi... |
Performant Financial Corporation Student loan dealing with my lender or servicer May 12, 2015 - Performant Recovery called me on behalf of the Florida Department of Education because I was behind on my loans. The lady, - -, told me that for my $8000.00 student loan balance at 8 % interest, she was offering me the following : - $100.00 to get started- $10.00 a month until the loan was paid in full, and- that they would report to the credit agencies that I was paying as agreed. I asked several times to make sure that I had correctly understood this too-good-to-be-true scenario. Instead, they charged me the initial $100.00, plus $100.00 a month. Further, when I received the ... |
Performant Financial Corporation Debt collection disclosure verification of debt not given enough info to verify debt March 25, 2015 - I am in a position to settle this debt, but agency refuses to disclose what portion of what they claim I owe is principal and what are fees and interest that they have added. I have called in excess of - times only to encounter disconnected phone numbers, voice mail boxes that are full, and unreturned calls. ... |