Performant Financial Corporation Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Performant Financial Corporation Student loan department,

Non-federal student loan Dealing with my lender or servicer Florida

Performant Recovery called me on behalf of the Florida Department of Education because I was behind on my loans. The lady, - -, told me that for my $8000.00 student loan balance at 8 % interest, she was offering me the following : - $100.00 to get started- $10.00 a month until the loan was paid in full, and- that they would report to the credit agencies that I was paying as agreed. I asked several times to make sure that I had correctly understood this too-good-to-be-true scenario. Instead, they charged me the initial $100.00, plus $100.00 a month. Further, when I received the contract, it said that the monthly was $100.00, that the interest was 18 % and would go to 24 % after the first 10 months, and that they would n't report it to the credit bureau until it was paid in full. Going directly to the Florida Dept of Education, I 'm $58.00 a month for 10 years. Interest charged is at 8 %. They do n't report anything except balance due to the credit bureau. Be careful with Performant Recovery and others like them. The situation was n't a misunderstanding ; it was downright deception.

Performant Financial Corporation customer in Florida
May 12, 2015

* Source: CFPB Complaint Database

Performant Financial Corporation response to complaint:
Closed with explanation

Consumer disputes how Performant Financial Corporation handled their complaint

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Contact Performant Financial Corporation

https://performantcorp.com/
866.256.0057
[email protected]
333 North Canyons Pkwy, Suite 100 
Livermore CA 94551

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