Credit Karma, Inc. Account Status Complaints

Review and analysis of over 15 complaints against Credit Karma, Inc.

Credit Karma, Inc. consumers have reported over 15 official complaints related to Account status. Out of the 15 consumer complaints against Credit Karma, Inc., 33% were disputed by the consumer (i.e. the consumer was not happy with how Credit Karma, Inc. responded to their complaint) and 93% were processed in a timely manner. 0% of consumer complaints against Credit Karma, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Account Status Consumer Complaints


Credit Karma, Inc. Credit reporting incorrect information on credit report account status

January 4, 2017 - On my account through credit karma I have negative remarks due to late payments. I believe this incorrect....

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

December 12, 2016 - I use Credit Karma to keep an aprized of all action on my credit. Through Credit Karma I was offered a Pre-Approved - I applied, and got an approval within less than - seconds. I have allways understood that pre-approved things ussually do not result in a Hard Inquiry. Well they must have done - in less than - seconds. The next morning I checked my score on Credit Karma. My score had dropped - points for -, and - points for -. I do not recall giving permission to run a hard-inquiry, and everywhere I looked, a hard inquiry should only cost me - points. Not nearly -...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

October 14, 2016 - I have - Accounts Closed reporting by Credit Karma for - and - Credit Bureaus. I need clarifications of why/how this continues to reports ; if I did n't request closure? In fact ; all of the merchants were paid off in full..I HAVE CONTACTED ALL MERCHANTS. The response is that they have to report this way. My credit score decreased by - points instead of increasing ... I am debt free with the exception of our Real Estate loan.. Merchants should not be allowed to report an Account closed unless the consumer has requested ... Additionally this also impacts History/Length of time an Ac...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

October 8, 2016 - If what I 'm addressing is not considered a valid " complaint '', I certainly would like for you to explain why and what actions I can take to change this reporting. Yes, I filed Chapter - Bankruptcy in - - and was discharged in - - and yes, I did include my mortgage company - based on my attorney 's request for documentation on ALL monies owed. He said I would be able to " keep '' my condo and I was within the law to do so. What I do n't like is my credit report is showing this account as " included in bankruptcy '', which is correct, but my account with - as " closed '' ...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

June 24, 2016 - -/-/- - - changed from - - to - -. With this change there was a payment issue that I was unaware of which put my account into delinquency. -/-/-, I moved. With the change over that happened within this window, the Address was not accurate or the phone number. Defaulted to old information somehow. On - - I spoke with - in length. She was able to confirm the errors on - Banks behalf. She also expressed this happened to many people. She waived all late fees, removed all interest charges, and confirmed my inaccurate contact info. She updated all reimbursed...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

June 6, 2016 - Credit Karma is displaying invalid scores and this effecting personal credit applications. I contacted them and they have not answered another than run around of confusion. - shows score - and Credit Karma is displaying -. Attached is copy of both and Credit Karma is violating my personal information with false accuracy. Since building website showing facts of inaccuracies of credit reporting agencies ( - ) they are showing inaccurate information and this has been fight for three months. ...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

May 10, 2016 - On my credit report it shows I have late payments, when you check those payments you can see they are not late they are on time. ...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

March 11, 2016 - My credit score was increasing normally until -/-/- with no hard inquiries made to it. When I verified it on -/-/-, my scored hay decreased by - with no statement or explanation reflecting the root cause of the reduction. ...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

February 12, 2016 - - POSTED AN ACCOUNT ON MY CREDIT REPORT AND I NEVER RECIEVED A LETTER OR A CALL REGARDING THE ISSUE. I HAD NO IDEA ABOUT THE ACCOUNT UNTIL AFTER THEY POSTED THE ACCOUNT ON MY CREDIT REPORT. I WAS NEVER LATE WITH THIS ACCOUNT AND I SUBMITTED A 45 DAY NOTICE OF MOVING OUT TO THE APARTMENT COMPLE-. NOW THAT I FILED THE DISPUTE ON MY CREDIT REPORT, - RECIEVED MY PHONE NUMBER FROM THEM AND LEFT A VOICEMAIL STATING PERSONAL AND PRIVATE INFORMATION. THEY STATED IN THE VOICEMIAL REGARDING A DEBT WHICH VIOLATES MY PRIVACY. THE PHONE NUMBER THAT - CALLED ME FROM IS -. MY ISSUE IS WITH PRO CO...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

January 14, 2016 - Credit Karma has - open accounts for -.They have both been discharged in a bankruptcy therefore they are closed.I tried 3 times to get them to fix this they have not. ...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

January 5, 2016 - Mortgage paid off in good terms when sold. Is marked as " closed - Derogatory ...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

December 22, 2015 - credit karma is reporting - open accounts on my credit report that should be closed due to bankruptcy.the - open accounts are both medical, - - IN. credit karma is wrongfully reporting this because equifax has already fixed the problem. ...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

November 11, 2015 - My credit is suffering because it says I have not paid back a student debt, but I did in fact just pay it. ...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

November 9, 2015 - This item was previously disputed thru credit karma and removed. Now it is with another collection agency and I never heard of them nor did they send me notification of the placement prior to reporting to my credit report. Proper notification must be made prior to placing on my CB info. I request for this to be deleted due to failure to notify me. I dispute this debt being listed. Per the fair credit reporting act, I must be notified of the account prior to placement and also if I request validation it must be sent. Remove this item from my CB. ...

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Credit Karma, Inc. Credit reporting incorrect information on credit report account status

October 21, 2015 - I filed for bankruptcy 4 years ago, and have - - - credit card which I pay the amount due every month, for well-over two years. Even so, my credit rating does n't improve. YET, this week, when I signed up for a new cable service ( to allow me to save $120.00 a month! ), my credit was downgraded a few points, erasing cherished positive points that are so hard to come by. Understanding the bankruptcy remains for years, I feel it is totally unfair and a complete disincentive to punish '' credit holders like me for applying for new credit, while NOT rewarding me for paying off my debt ...

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