Review and analysis of over 36 complaints against HSBC
HSBC consumers have reported over 36 official complaints related to Threatened to take legal action. Out of the 36 consumer complaints against HSBC, 3% were disputed by the consumer (i.e. the consumer was not happy with how HSBC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against HSBC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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HSBC Debt collection communication tactics threatened to take legal action December 11, 2015 - Collector called, provide information on the account without verification. Threatened to have law enforcement at my doorstep within 30 minutes if payment was not received. Accused us of being deadbeats for running up the credit and not paying it off. When asked to verify agencies information ( name, address, professional license number ) became more aggressive and disconnected the call. When I attempted to contact the agency for the details, I was transferred to another collector ( - - ) that the previous collector ( - - - was no in charge of the account. I have tried to verify ... |
HSBC Debt collection communication tactics threatened to take legal action December 1, 2015 - I had a credit card through HSBC. I was paying on it, then I was taken off of work because of a - in car accident. I had -, then they found other injuries and medical problems. I have since tried to get back on my feet but still have problems. I have since tried to pay and in the last 2 months have paid well over $100.00 toward this debt, receiving letters back from the collection agency thanking me for my payment.Copies of these letters are enclosed. I have continually asked for the summons I was served with to be dropped because it would ruin my credit and I had made honest attempt... |
HSBC Debt collection communication tactics threatened to take legal action July 3, 2015 - I received a call from an unknown number stating that I had been attempted to be serviced a legal suit. They gave me a number and told me to call them and have them update my information. They claimed to be from - County. I called the company. I spoke with - he said he represented HSBC and his office would be taking legal action against me if I could not pay - and change that day. He said that if I could pay half his firm would front the other half because the client expected ASAP. When I said I want to consult my lawyer he became enraged and threatened immediate action against me. Th... |
HSBC Debt collection communication tactics threatened to take legal action June 27, 2015 - Called my work and told a coworker that they were going to serve me papers on a discharged credit card. Coworker called me with contact information. I called them back. - knew an awful lot about my credit. I told him that the card was discharged with a BK in 2008 ... he claimed it was never in the BK. I know better than that but told him I had to talk to my husband. He made me an offer ''. This is a third party collector whom I can find nothing about doing either a phone or web search. I did find a site with other people claiming the same tactics were used. They also identify themselves as... |
HSBC Debt collection communication tactics threatened to take legal action April 23, 2015 - I received a text message on -/-/- from my general manager at my place of employment letting me know someone was trying to get in touch with me and he gave me their information. I called the number and gave them the reference number. I was then transferred to a gentleman claiming to be from -. He had all my information, social, amount I currently have available on my credit cards and so on. He told me I owe money for a credit card I had in -/-/-. I asked why I had n't received anything in the mail and he told me they had sent it, the mail service can be unreliable. I said I wanted... |
HSBC Debt collection communication tactics threatened to take legal action March 26, 2015 - My daughters and other family members have been getting repeated recorded calls on their cell phone and home phones. Recorded calls say there is a civil matter with my name and SSN attached to it. They do not leave a valid number to call back on. When my husband got the - call he was able to get someone on the phone and got a valid number for me to call back on. I called that number on -/-/15 about - times and left about - messages for a call back. No one called me back. I finally got to speak to a live person on Thursday -/-/15, name is - - or -, threatened that ... |