HSBC Debt Collection Complaint

Credit card Communication tactics threatened to take legal action

HSBC Debt collection department,

Credit card Communication tactics Threatened to take legal action Pennsylvania

Collector called, provide information on the account without verification. Threatened to have law enforcement at my doorstep within 30 minutes if payment was not received. Accused us of being deadbeats for running up the credit and not paying it off. When asked to verify agencies information ( name, address, professional license number ) became more aggressive and disconnected the call. When I attempted to contact the agency for the details, I was transferred to another collector ( - - ) that the previous collector ( - - - was no in charge of the account. I have tried to verify Professional License - through various agencies and I have not been able to do so.

HSBC customer in Pennsylvania
Dec 11, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
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