HSBC Debt Collection Complaint

Credit card Communication tactics threatened to take legal action

HSBC Debt collection department,

Credit card Communication tactics Threatened to take legal action Texas

I received a call from an unknown number stating that I had been attempted to be serviced a legal suit. They gave me a number and told me to call them and have them update my information. They claimed to be from - County. I called the company. I spoke with - he said he represented HSBC and his office would be taking legal action against me if I could not pay - and change that day. He said that if I could pay half his firm would front the other half because the client expected ASAP. When I said I want to consult my lawyer he became enraged and threatened immediate action against me. The next person I spoke with - - said he would take a lessor amount and that HSBC agreed to it. When I called HSBC they have no further records of the debt nor did - -. - continued to give mistruths and when I asked for proof of the debt ownership he sent me a contract with stale dated information and increased the debt to - and wanted me to agree. I am very concerns this company is a scam and not the true holder due to all of the lies given within the conversation. They sent me routing information to make a direct deposit into their account.They claim to be - with - - as the Director of Litigation. Please help me get to the bottom of this.

HSBC customer in Texas
Jul 03, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

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http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
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