HSBC Debt collection department,
Credit card Communication tactics Threatened to take legal action Texas
I received a call from an unknown number stating that I had been attempted to be serviced a legal suit. They gave me a number and told me to call them and have them update my information. They claimed to be from - County. I called the company. I spoke with - he said he represented HSBC and his office would be taking legal action against me if I could not pay - and change that day. He said that if I could pay half his firm would front the other half because the client expected ASAP. When I said I want to consult my lawyer he became enraged and threatened immediate action against me. The next person I spoke with - - said he would take a lessor amount and that HSBC agreed to it. When I called HSBC they have no further records of the debt nor did - -. - continued to give mistruths and when I asked for proof of the debt ownership he sent me a contract with stale dated information and increased the debt to - and wanted me to agree. I am very concerns this company is a scam and not the true holder due to all of the lies given within the conversation. They sent me routing information to make a direct deposit into their account.They claim to be - with - - as the Director of Litigation. Please help me get to the bottom of this.
HSBC customer in Texas
Jul 03, 2015
* Source: CFPB Complaint Database
HSBC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://us.hsbc.com/ |
Phone | (212) 525-5000 |
[email protected] | |
Address | 452 5th Ave Fl 22 New York NY 10018 |
HSBC | |
HSBC |
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