HSBC Debt Collection Complaint

Credit card Communication tactics threatened to take legal action

HSBC Debt collection department,

Credit card Communication tactics Threatened to take legal action Ohio

Called my work and told a coworker that they were going to serve me papers on a discharged credit card. Coworker called me with contact information. I called them back. - knew an awful lot about my credit. I told him that the card was discharged with a BK in 2008 ... he claimed it was never in the BK. I know better than that but told him I had to talk to my husband. He made me an offer ''. This is a third party collector whom I can find nothing about doing either a phone or web search. I did find a site with other people claiming the same tactics were used. They also identify themselves as a Law Firm.

HSBC customer in Ohio
Jun 27, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3HSBCComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20150246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3HSBCCommunication tactics100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
marlon.young@us.hsbc.com
452 5th Ave Fl 22
New York NY 10018
HSBC
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