HSBC Debt Collection Complaint

Credit card Communication tactics threatened to take legal action

HSBC Debt collection department,

Credit card Communication tactics Threatened to take legal action Michigan

I had a credit card through HSBC. I was paying on it, then I was taken off of work because of a - in car accident. I had -, then they found other injuries and medical problems. I have since tried to get back on my feet but still have problems. I have since tried to pay and in the last 2 months have paid well over $100.00 toward this debt, receiving letters back from the collection agency thanking me for my payment.Copies of these letters are enclosed. I have continually asked for the summons I was served with to be dropped because it would ruin my credit and I had made honest attempts to pay. I was ignored. I have a lot of comprehension problems. Because of this, the company has my permission to also communicate with my parents with this debt. But I preferred to do all of this by writing so we can have the information in writing. The letters I have got thanking me for my payments have mentioned in the left corner " HSBC '' company, yet I am told they no longer have this account. I have been making several attempts to pay my debt.Again, I have been ignored and was now served with a judgement that has now ruined my credit.

HSBC customer in Michigan
Dec 01, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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