HSBC Debt collection department,
Credit card Communication tactics Threatened to take legal action Michigan
I had a credit card through HSBC. I was paying on it, then I was taken off of work because of a - in car accident. I had -, then they found other injuries and medical problems. I have since tried to get back on my feet but still have problems. I have since tried to pay and in the last 2 months have paid well over $100.00 toward this debt, receiving letters back from the collection agency thanking me for my payment.Copies of these letters are enclosed. I have continually asked for the summons I was served with to be dropped because it would ruin my credit and I had made honest attempts to pay. I was ignored. I have a lot of comprehension problems. Because of this, the company has my permission to also communicate with my parents with this debt. But I preferred to do all of this by writing so we can have the information in writing. The letters I have got thanking me for my payments have mentioned in the left corner " HSBC '' company, yet I am told they no longer have this account. I have been making several attempts to pay my debt.Again, I have been ignored and was now served with a judgement that has now ruined my credit.
HSBC customer in Michigan
Dec 01, 2015
* Source: CFPB Complaint Database
HSBC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://us.hsbc.com/ |
Phone | (212) 525-5000 |
[email protected] | |
Address | 452 5th Ave Fl 22 New York NY 10018 |
HSBC | |
HSBC |
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