Review and analysis of over 29 complaints against Navient
Navient consumers have reported over 29 official complaints related to Can't decrease my monthly payments. Out of the 29 consumer complaints against Navient, 14% were disputed by the consumer (i.e. the consumer was not happy with how Navient responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against Navient resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Navient Student loan can't repay my loan can't decrease my monthly payments December 18, 2015 - I get calls from Navient aka -. Today -/-/2015 I have recieved - calls from them demanding payment of a account I handle when I ask to speak with a supervisor its always a hassle. When I ask them not to call me after a certain time due to my work schedule i get told they will call me up to - is there anything I can do ... |
Navient Student loan can't repay my loan can't decrease my monthly payments December 17, 2015 - I am a graduate of - in -, NY. I have - private loans services by Navient. They loans have now entered repayment and the total due monthly is about $730.00. In tandem with my federal loan debt obligations, these payments combined with my housing costs consist of 85 % of my monthly income. It is unsustainable for me to possibly keep up such high payments. Upon calling Navient, I was informed that only - of my loans was eligible for a temporary reduction ( 12mos ) after which my payments would become even higher than they were originally. I was told that my other loan could not be ... |
Navient Student loan can't repay my loan can't decrease my monthly payments December 17, 2015 - I keep getting harassed at my work of employment by Navient Solution student loans. My manager has spoke to them and stated not to call at my place of employment. That we do not take personal calls at work and to call my personal number. They still keep calling and bothering me. It is to the point that my job is on the line because of all the harassment that my company is looking to let me go. Please help. I am a service member and under SCRA I have been done wrong. Not only have they been adding interest, I was not promised my 6 % APR for my finance. This is just wrong and they wo n't stop to... |
Navient Student loan can't repay my loan can't decrease my monthly payments December 16, 2015 - I went back to school at - tech in -/-/-, and within 12 months i had an issue where i was not able to complete my degree. Due to this, i had incurred a loan of approx. - and at the time was not able to pay the $ -+ a month for the loan as i was working minimum wage. I had to put my loans into forbearance twice in two years and make whatever payments i could towards these payments. Over the last almost 9 years, i have attempted to pay down this debt to the tune of 10.25 % and navient, - - selling the account to them, would not work with me to lower not only the payment of th... |
Navient Student loan can't repay my loan can't decrease my monthly payments December 10, 2015 - I 'm writing to you with the hope of exposing what my family and I have endured with -/Navient over the last 8 years. Moreover, I 'd like to ask for your help. I feel that I 'm being cornered and I do n't know how to further defend myself. I need your assistance in bringing an end to the bullying, harassment, incompetence, and the never-ending debt that binds me to - -/Navient. Several recent events have made me reach out to you. It seems that - -/Navient is becoming increasingly fearless, and they 've gone as far as issuing threats and attempting to extort my mother. The hara... |
Navient Student loan can't repay my loan can't decrease my monthly payments December 9, 2015 - I tried contacting Navient to lower my monthly payment for my private student loans. They told me that while they do offer income based repayment options, only - out of my - loans was eligible for this incentive. They told me that my other - loans were not eligible as they were not dispersed before a certain date. I called on - separate occasions. The first time I called they informed me that they could lower my student loan payment from $410.00 a month to $280.00. Then they they told me that they could only get it down to $360.00. I had to end the call because my lunch break... |
Navient Student loan can't repay my loan can't decrease my monthly payments December 8, 2015 - I attended - in -, MA and graduated in -/-/- with a - in -. I have - outstanding - - ( now Navient ) " Smart Option '' loans and the six month grace period has ended. The principle & interest payment of $850.00 have now come due starting -/-/-, this payment is based on a 10 year payback term ( I believe ). I have contacted Navient in an effort to discuss repayment options available to me and was told because of the type of loans I have, I can not be considered for an extended repayment. The only program that I could qualify for is a temporary rate reduction, wh... |
Navient Student loan can't repay my loan can't decrease my monthly payments December 6, 2015 - I have a private and federal loan with Navient, formly - -. Recently, I contacted them to reset my loan amount payments based on my income and to defer the payments since I 'm back in school full time. I was told they can defer payments on the federal student loan for 3 months, but it would cost $50.00. Otherwise, I have to continue to pay $89.00 because I do n't have the option to base the payments off my income with either the federal or private loan which as an additional $100.00 ea month. I 'm confused because this is a new law that was passed regarding school loans. Yet, you c... |
Navient Student loan can't repay my loan can't decrease my monthly payments December 2, 2015 - I have made numerous attempts with Navient to get my monthly payment reduced on a private student loan. Since this loan went into repayment again in - 2015, I have maxed out all of my credit cards and now I can not pay them, I had to surrender my automobile and purchase a cheaper one ( but the payment is still high because of my credit score ). I am even to the point that I am considering filing Chapter - Bankruptcy on top of the Chapter - I filed 3 years ago. Everything was going well after Chapter - until the Navient Private Loan went into repayment again. Navient says because I ... |
Navient Student loan can't repay my loan can't decrease my monthly payments December 1, 2015 - I owe about - in private student loans. I am - years old and unable to afford a mortgage and move on with my life. is there any way I could pay less or have something forgiven? I am with navient and have a very low interest rate. I am paying - in private loans and - in federal. I 've called many different Places with no help. please help me. ... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 30, 2015 - I attended the University of - from -/-/--/-/- for my undergraduate degree. - loan of my was private through - -, now Navient. When I completed my - degree -/-/- to a terrible economy I was allowed a forbearance and then a reduced payment. I was unable to find a full time job for 6 years. In the 3rd year I started working as a -. I was making - dollars -. I had to - to pay this loan each month, but I did it to keep it in good standing. I 've been working full time now, underemployed, for just over a year, and I declared bankruptcy to get rid of old pe... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 30, 2015 - I have a private loan with navient and my federal loans are being serviced by them. My federal loans are income based but navient refused to work with me with my private loans. I told them that i am able to pay with a fair payment plan. the account manager threatening to send me to litigation if i dont pay right away, and demands for me to fax to navient 3 months of my banks account for them to work with me. I am tired of dealing with this company who belittle its consumers. I dont want to default on my loans, i want to be able to pay but also i want to have a roof and food for my child and fo... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 25, 2015 - I graduated with a large amount of student loan debt from - - in -, MA in 2009. Since graduation I have put my private loans in deferment and paid interest only payments for the past 6 years. Now, Navient is requesting that I pay $1500.00 a month to pay off the rest of the loan. I told their customer service department I could not afford and they said well you can pay an extended payment rate of $850.00. I asked if the payment could be further lowered where I have spoken to several representatives. They first told me that I could do the $850.00 payment only and nothing lower, th... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 24, 2015 - navient is unwilling to help reduce loan payments to what is affordable for us. they are rude and just do n't care when you call them. when loan was still with - - the helped us with an interest reduction program so that the monthly payments were more affordable, but now that they are navient they WO N'T HELP IN ANYWAY! they told my daughter that because she owns a savings account she does n't qualify for help. my husband and i pay for these loans and have both retired and are on the " fixed income '' we CAN NOT AFFORD $700.00 PER MONTH, IT WAS HARD ENOUGH AT $550.00 PER MONTH. BUT T... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 20, 2015 - In 2006 I took a a loan through - - ( now Navient ) in the amount of $20000.00 to attend - - University in - Michigan. I tried to contact them many times to work out a payment plan and they would ask for an upfront fee in order to ring my account up to date before proceeding. Once I gave them the money they would tell me that they could not do anything for me now and to call back before my next payment would be due to work something out. When I would call again they would not be willing to work out a payment plan. Since then I have stopped answering calls from navient who is a... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 20, 2015 - I took out student loans in 2006 to cover the cost of my attending - college. I needed the loans because - college reused to refund my tuition for a semester that after I had already left the college. I have been paying on my loans for years and the balance has only gone up. During that time I have gotten married and had - children so my financial situation has changed significantly. I am currently in good standing with my lender but had to put my loans in forbearance sue to being laid off ( see attached ). While in forbearance I applied for extended my request was denied ( see atta... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 19, 2015 - I have been on - since -/-/-. All of my private loans from Navient have gone through a - discharge during that phase. -/-/-, Navient had reduced only - of - loans with the exception of loans ( 1 ) -/-/- College - and ( 2 ) - College -. Loan ( 3 ) - College - was reduced as I am able to make that payment while I am on Social Security - Income. I explained to - 's Customer Advocates Office that I still can not make a reasonable payment towards the loans. I was denied by - 's Customer Advocates Office since I have a co-signer on loans ( 1 ) -/-... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 17, 2015 - I am filing a complaint against Navient because I am stuck in my tracks, and do not know where to turn to. I need to reduce my monthly private student loan payment of over $700.00 due to financial hardship, and have gotten nowhere with the Navient customer service line. Over the course of the past few months I have placed many calls, and the only guidance I have received is to request a forbearance, as I am ineligible for deferment. I will not accept that the only solution to paying off my loans is to continue tacking on insurance payments to the principle amount ( $90000.00 when combined ... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 6, 2015 - A different company took over - - while I was still in school, changing the rules to how you can pay back your private loans. There are no options for me to lower my monthly payments on my private loans, or to consolidate them. The monthly price for all of my private loans is variable every month, ranging anywhere from - dollars. I can not afford this monthly, how do they expect people to pay back their loans? ... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 5, 2015 - I am a co-signer on - of my daughter 's private student loans with Navient. -/-/2015 I realized that my daughter 's loans were six payments late. I made a good faith effort to bring them up to date by making a payment of -. I spoke with Navient specifically about my co-signed loans only, and not the ones my daughter and her mother had signed separately. On each call Navient kept pushing and referring to my daughter 's total loans and not my specific loan payments. On -/-/15 I Spoke Navient to reduce my payments of - per month. I gave Navient my debt to income information alo... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 3, 2015 - I am an alumnus of - University as of -/-/-. During my collegiate career, I struck hardship and had to result to borrowing from private loan lenders to pay for my education. Now, less than a year after graduation, I am in the repayment process. The bulk of my private student loans come from Navient and - -. Navient has been unable to assist my cosigner and myself in being placed on an affordable repayment plan. With a monthly payment of $830.00 from Navient alone we are unable to fulfill the payments. I recently ( -/-/- ) spoke with several Navient representatives, includi... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 3, 2015 - I graduated from - - University in -, - in - of 2010. I started on my - with University - - - shortly thereafter. I have some private loans through Navient that I ca n't pay. I 'm unemployed. My cosigner has helped with my payments as much as she can but it 's too much of a financial burden to continue. I attempted to enroll in an extended payment plan that would greatly decrease our monthly payments. I first attempted to enroll in this program in late -. I was told everything was squared away once my cosigner gave her financial statement. We canceled the auto-pay... |
Navient Student loan can't repay my loan can't decrease my monthly payments November 1, 2015 - First of all when I consigned these loans I did n't know the difference between federal and private with Sallie Mae. The interest was anywhere from 10-13 %! I begged for consolidation at 4 % when the - were doing that. This is how I found out these were private loans and they did whatever they wanted, they did n't follow federal guild lines. we could not make the huge payments and they would not work with us at all. We defaulted. They are now threatening to attach wages and sue. I would be willing to make reasonable payments if the started over and added 4 % interest to our loan! NO ONE sho... |
Navient Student loan can't repay my loan can't decrease my monthly payments October 27, 2015 - Hi my name is - - -, I have a private student loan with Navient. they are refusing to help me lower my payment passed on my financial statement and a supervisior even hung up on me. when he refused to tell me if any programs where available to me. I have a co signer who offered to send final statements and they refused to except and only took it over the phone and said she made too much to lower my interest rate which he says is the only way to lower my payment. I am not a student anymore I work and have a family and make like - a month and my bills round up to about over 2500. a m... |
Navient Student loan can't repay my loan can't decrease my monthly payments October 26, 2015 - I am struggling to make my monthly payments on my private student loans. When I asked my servicer for help I was told my co signer makes too much money for me to be given a lower payment. I explained that my co signer will not be helping me, the lady was quite rude and said there is a difference between ca n't and wo n't help. She told me that technically my co signer can help and they wo n't lower my payments. Now I feel stuck. I want to pay on time and in full but I 'm struggling and the servicer seems so unwilling to work with me. Help!!! ... |
Navient Student loan can't repay my loan can't decrease my monthly payments October 23, 2015 - I have a private loan with Navient. I am trying to pay my loan ; however, I do not currently have the income to make the entire payment. I have been trying to get the payment reduced for almost a year now, but they will not allow it. The only option I am given is to pay $100.00 to put the loan in forbearance for one month. However, their " sister '' company has a program in place to allow you to pay based on your income, which is much more reasonable. I do n't understand why Navient would not have a similar option available, especially in an economy such as ours. It is understandable that pe... |
Navient Student loan can't repay my loan can't decrease my monthly payments October 22, 2015 - I graduated - - - ( - - -, T- ) back in 2006. They are supposed to help you find a job but later they just forget about you. I submitted my resumes to a lot of companies back then with NO LUCK / NO RESPONSE. I have n't been working on my field because I have not been able to ... I found out right after I - tried to sue our campues because all of them went on job interviews and COULD NOT get a job - their reason was " - software was too outdated and old '' and what they had been learning was not up to date in the " real world '' - I wish I would have known this while I w... |
Navient Student loan can't repay my loan can't decrease my monthly payments October 21, 2015 - I am getting harassing phone calls from Navient. I am called about - times a day, including weekends. ... |
Navient Student loan can't repay my loan can't decrease my monthly payments October 20, 2015 - My - debt is $170000.00 and I am making monthly payments of $1500.00 a month. I can not afford to live on my own ( living with parents at the age of - ), I do n't know that this will ever be possible. $60000.00 of that money at a 12 % interest, making it almost impossible to try decrease the principal. I make $ - /year. I graduated from Univ. - -/-/-. I have tried to refinance my loans at lower interest rates but I keep on being told that I have too much debt to refinance - I have made all of my payments on time - I did go into forbearance for 9 months -/-/-. Any he... |