Navient Student Loan Complaint

Navient Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments New Jersey

I am a co-signer on - of my daughter 's private student loans with Navient. -/-/2015 I realized that my daughter 's loans were six payments late. I made a good faith effort to bring them up to date by making a payment of -. I spoke with Navient specifically about my co-signed loans only, and not the ones my daughter and her mother had signed separately. On each call Navient kept pushing and referring to my daughter 's total loans and not my specific loan payments. On -/-/15 I Spoke Navient to reduce my payments of - per month. I gave Navient my debt to income information along with my own Federal student loan debt and my need to pay medical bills for - -. On -/-/15 I was told my payments could be reduced to - per month and then a few minutes later I was told that my daughter entered into a loan reduction program that she canceled an due to that cancellation I would not be able to reduce my payments. This


On -/-/15 I was told by Navient that there is no way possible that I can reduce my co-signed loans, and also that in order to be removed from the loan as a co-signer that I would have to sign a co-signer waiver and pay a onetime fee of - dollars in one payment to be removed as a co-signer this is not a miscommunication, if all phone calls to Navient are recorded then this would be easy to prove along with Navient 's web site that states that after 12 of on time payments a co-signer can be removed as a co-signer. For most of the time these loans existed I was - Military -, I was retired medically with - and at no time was I given an opportunity to reduce payments due hardship or any other reason. If this is n't predatory lending than nothing is. Whether Military, - or Just a U.S. Citizen no one should be treated in this manner. I wish I had enough money for an Attorney.