Review and analysis of over 131 complaints against Wells Fargo
Wells Fargo consumers have reported over 131 official complaints related to Frequent or repeated calls. Out of the 131 consumer complaints against Wells Fargo, 14% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 98% were processed in a timely manner. 3% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 21% resulted in non-monetary compensation.
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Wells Fargo Debt collection communication tactics frequent or repeated calls November 4, 2015 - I do not have an account with Wells Fargo. However when we moved into our new house 21 months ago, they started calling my new home phone number several times a week. They do not leave a message, and if I answer they hang up on me. I have tried to contact customer service regarding this, but get a message that they can not take my call because of high call volume. ... |
Wells Fargo Debt collection communication tactics frequent or repeated calls October 26, 2015 - - to - phone calls a day - days a week ... |
Wells Fargo Debt collection communication tactics frequent or repeated calls September 16, 2015 - They also left messages saying it was in my best interest to call back inferring I had a debt to settle or a negative connotation. I know for a fact it is illegal to do that in a message because they do n't always know who has control of that phone or voicemail. These are malicious attempts and each person should be fired that has left a voicemail in such manner. ... |
Wells Fargo Debt collection communication tactics frequent or repeated calls August 13, 2015 - On - - at - -. I received a phone call from -, which is one of the phone numbers that Well Fargo National Bank uses to call me about a debt. I answered the phone and said Hello ''. The girl on the other end said Hello? '' I said Hello, thinking maybe she could not hear me. Then she said, Hello?, Hello?, Hello? '' and hung up the phone. The collectors from Wells Fargo call me every day, until I answer the phone, for that week. Then the next week, the cycle starts, again. I am working with a Credit Counseling Service to resolve my debt issues. Wells Fargo National Bank refuses ... |
Wells Fargo Debt collection communication tactics frequent or repeated calls August 6, 2015 - Sent notice offering option to pay online. Input all information but site would not accept payment. Tried 3 times with different credit cards but still would not work. All info in website states enter Credit Card '' type of Credit Card ''. When I finally called and got a live person I was told that they only accept debit cards or checks for this client. I have wasted hours going in circles to find out that the company - - , - in - -, MN - intentionally wastes peoples time by not giving accurate information. The DO NOT state anywhere that you can only use a debit card or che... |
Wells Fargo Debt collection communication tactics frequent or repeated calls July 27, 2015 - Wells Fargo dealer services calls me at least 8 to 10 times a day, I am not 30days late on a payment, in actuality I only owe them -. They continuous ring my phone at all hours of the day including before -. They are also calling 3 or 4 times when I am working. ... |
Wells Fargo Debt collection communication tactics frequent or repeated calls June 18, 2015 - I keep getting calls from Wells Fargo on a mortgage that exists with a person I do not know. Wells Fargo has been told about this and still calls. ... |
Wells Fargo Debt collection communication tactics frequent or repeated calls June 16, 2015 - I have requested that well fargo mortgage stop calling me work, company refused to stop the calls. If, my mortgage payment is not received by -/-/-, well fargo mortgage starts calling me at work, reminding me of the payment or when can they except the payment. Sometimes calls are recorded message, mostly a live person. ... |
Wells Fargo Debt collection communication tactics frequent or repeated calls April 15, 2015 - Wells Fargo is calling sometimes up to - times a day. And they start calling within my grace period. Any time I am more than two days late on a payment they will call repeatedly throughout the day. I have asked them to stop calling me so much. They say they will note the account. They do not. When they call and I ignore the call, it is rare that I even get a voicemail. I have received - and they have called me over - times in the last 6 days. It 's plain outright ridiculous. ... |
Wells Fargo Debt collection communication tactics frequent or repeated calls March 31, 2015 - Actually NOT used obscene language but used pressure tactics, are unwilling to help/ resolve issue and also seemingly improper management of debts and PII - pers identity info ( SSN, addresses et c ). We incurred debts when I was injured on - with US military in -/-/-, was improperly discharged and did n't received any pay until -/-/-. So we incurred debts, house was improperly foreclosed ( - got us WHOLE 500 $! ). We settled/ paid off most debts, except for Wells Fargo debt, where WF transferred some funds owed on mortgage ( foreclosed ) to CC which is n't legal. Then debt was... |