Wells Fargo Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

Wells Fargo Debt collection department,

Credit card Communication tactics Frequent or repeated calls

Actually NOT used obscene language but used pressure tactics, are unwilling to help/ resolve issue and also seemingly improper management of debts and PII - pers identity info ( SSN, addresses et c ). We incurred debts when I was injured on - with US military in -/-/-, was improperly discharged and did n't received any pay until -/-/-. So we incurred debts, house was improperly foreclosed ( - got us WHOLE 500 $! ). We settled/ paid off most debts, except for Wells Fargo debt, where WF transferred some funds owed on mortgage ( foreclosed ) to CC which is n't legal. Then debt was almost settled with - -, but when requested documentation it was quickly transferred to - - -, under - acct # -. - FAILED to prove debt ( and it 's height ), FAILED to communicate to resolve ( I sent email requesting documents/ investigation into - improper behavior ). Since then dealing with - DISASTER:1/ - - - - - - - - - CA - is n't really attempting to collect, settle or communicate - when calling ANY of their - numbers ( such as - or - ) - gets through,


unrecorded line is n't available, call in 2 hours '' - that is usually 30-45 min into transfers/ holds ... '' All reps giving odd names '' such as - diff person stated to be - - ( all from - - call center ! ), or - - or - -, these are from -. That also bring issue 2/ PII, addresses, DOB and all info passed from US - - - who can effectively stole identity w/o any control/ oversight by US government/ agencies. I think that is ABSOLUTE disaster. On top, seems like - - - is just RENOWN for this behavior w/o any action from our Government. Sincerely - --

Wells Fargo customer in
Mar 31, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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