Wells Fargo Debt collection department,
Credit card Communication tactics Frequent or repeated calls
Actually NOT used obscene language but used pressure tactics, are unwilling to help/ resolve issue and also seemingly improper management of debts and PII - pers identity info ( SSN, addresses et c ). We incurred debts when I was injured on - with US military in -/-/-, was improperly discharged and did n't received any pay until -/-/-. So we incurred debts, house was improperly foreclosed ( - got us WHOLE 500 $! ). We settled/ paid off most debts, except for Wells Fargo debt, where WF transferred some funds owed on mortgage ( foreclosed ) to CC which is n't legal. Then debt was almost settled with - -, but when requested documentation it was quickly transferred to - - -, under - acct # -. - FAILED to prove debt ( and it 's height ), FAILED to communicate to resolve ( I sent email requesting documents/ investigation into - improper behavior ). Since then dealing with - DISASTER:1/ - - - - - - - - - CA - is n't really attempting to collect, settle or communicate - when calling ANY of their - numbers ( such as - or - ) - gets through,
unrecorded line is n't available, call in 2 hours '' - that is usually 30-45 min into transfers/ holds ... '' All reps giving odd names '' such as - diff person stated to be - - ( all from - - call center ! ), or - - or - -, these are from -. That also bring issue 2/ PII, addresses, DOB and all info passed from US - - - who can effectively stole identity w/o any control/ oversight by US government/ agencies. I think that is ABSOLUTE disaster. On top, seems like - - - is just RENOWN for this behavior w/o any action from our Government. Sincerely - --
Wells Fargo customer in
Mar 31, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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