Review and analysis of over 13 complaints against AES/PHEAA
AES/PHEAA consumers have reported over 13 official complaints related to Can't get flexible payment options. Out of the 13 consumer complaints against AES/PHEAA, 31% were disputed by the consumer (i.e. the consumer was not happy with how AES/PHEAA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against AES/PHEAA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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AES/PHEAA Student loan can't repay my loan can't get flexible payment options July 5, 2016 - I am currently on a long term modification with AES that is the servicer of the loan that was taken out by -/NCT. I am currently paying all my payments on time and in full and CAN MAKE THESE PAYMENTS. I called AES today because the payments are increasing. I told them these payments are to high and I can not make them and they told me they can not do anything to help me. I do n't know why they will not help there clients! I am willing to work with them and I advised them they will be going to default becasue I can not make more payments. They advised me I can not contact - becasue AES ha... |
AES/PHEAA Student loan can't repay my loan can't get flexible payment options July 2, 2016 - I am a - Veteran, -. -. All my federal loans were forgiven with no problems, but this private loan through AES/NCT has been a nightmare that wo n't end! I have talked to someone many of their representatives I have lost count ... everyone of them all agree that what their company is doing to me is wrong! But I can never get in contact with anyone that can make any decisions, my original loan was for $ - and have paid on it for about 10years and I still owe around $ -+ on it. And I can no longer afford to pay for it, it is either food for my - boys or this loan? So it 's not a... |
AES/PHEAA Student loan can't repay my loan can't get flexible payment options June 7, 2016 - I was in school for a long time. I received an - degree and wanted to further my education. I went on and received a - degree and then went on to receive my - which again had another - within the program. I owe - in debt - for federal loans and - private loans. I should have not finished college. One of my private loans I had to make payments while I was in school. During this time my husband lost his job. So I was in a program which then I had to take private loans to manage everything. My last semester I was considered part time and My loans all became due. I had to take... |
AES/PHEAA Student loan can't repay my loan can't get flexible payment options April 27, 2016 - I have a student loan with AES i have been paying on it since 2008. I have never missed a payment. I have never been late on a payment. even though I have never missed a payment my balance is still more than what I took my loan out for. When I have contacted AES on multiple occasions to ask for ways to get the balance down I have been told there is nothing they can do because my loan is paid up to date and not missing payments. I asked for a reduced interest rate to try to pay down the debt I was laughed at on the phone, and was told that the only way they will work with me is if i stop making... |
AES/PHEAA Student loan can't repay my loan can't get flexible payment options April 27, 2016 - I received loans in - to help with college. I have complained on the site before and and did not have any luck a few years ago, so I figured I would try again. I took loans out through American Education Services who is also National Collegiate Trust and was written in checks by -. I was interviewed over the phone and sent some forms signed my name and my money came. I took out loans 3 times due to misinformation at the college stating I would n't lose financial aid but I did. Otherwise I would have never taken out loans. I was sent to collections in -/-/- and have been there since.... |
AES/PHEAA Student loan can't repay my loan can't get flexible payment options April 26, 2016 - Called them several times to work out a reasonable payment option. They say that they ca n't do nothing to help me out. I am having finical difficulty at the moment. I was up to date on my loans for a good year, but now I am in a slump and they are not willing to help me out so we can resolve this issue. ... |
AES/PHEAA Student loan can't repay my loan can't get flexible payment options March 28, 2016 - - -, 2009 I was granted a discharge for a Chapter - bankruptcy. I included - non-federal student loans in my Chapter - bankruptcy and was granted a discharge by a federal judge. - and American Education Services has continued to pursue payment from me for over six years. I paid what I could because they always threatened to report to collection agencies. I have been trying to repair my credit and therefore wanted to keep collections off my record. Many times I had to forbear the payment or decrease the amount, but I juggled to keep them from reporting to collection. I recentl... |
AES/PHEAA Student loan can't repay my loan can't get flexible payment options March 26, 2016 - I had some private student loan with - and then - transferred all of my student loan to a company that is called AES. I contacted AES to explain to them that i had just had a new baby and I am not paying that much money to be able to take care of - kids and myself and still pay over - a month. I have even asked if i can do something to lower my payment, like how i am - and i just keep getting told that they cant do anything for me and if i dont pay my bill then they will report it to my credit report. I feel as if they would like for me to be homeless with my - children inord... |
AES/PHEAA Student loan can't repay my loan can't get flexible payment options March 24, 2016 - I received a loan from - - -, which was backed by - -. Both companies went bankrupt one year later. I did n't receive loan information for several years, as it was being mailed to my parents home, not my current residence. When I tried to discuss my options, the company that took over the loan, American Educational Services, said that they had already put the loan in default, so I could start paying down my debt but at any moment the loan could go into default. The default notice was sent in -. I spoke to them personally for the first time in -. They will not talk to me ab... |
AES/PHEAA Student loan can't repay my loan can't get flexible payment options January 27, 2016 - I am currently on a modified payment plan that is very managable and I am able to pay ever month. I do not have any defaults with AES at the time becasue this plan is helping me. I called them today to see what my options are becasue I am able to pay this amount and keep them satisfied. They advised me that I have no options at the time and that after this year my payments will be going back to the normal amounts. I told them I will not and cn not afford that amount. They told me they can not do anything about it. I want to pay the loans but not a the crazy amount they want. There has to be so... |
AES/PHEAA Student loan can't repay my loan can't get flexible payment options January 20, 2016 - My parents and I had no clue what we were doing when applying for college aid. I ended up with private student loans, which seems to have been the worst choice. I have a teaching degree and now work in public health. I have - different due dates for loans originally through AES but now have been sold many times. Their communication is despicable. I have no realistic way of consolidating these loans and would like some assistance/relief. ... |
AES/PHEAA Student loan can't repay my loan can't get flexible payment options November 20, 2015 - My son took out a student loan from - - Bank -/-/-. He was attending - University in Ohio. - then sold it to American Education Services. I am the co-signer of that loan. -/-/- I received a letter from AES stating that the loan was delinquent and to bring the loan current I would need to submit $120.00. I sent the payment in on -. The check was cashed on - -. - was only working 1 to 2 days a week - in -, Ohio. He tried to get a deferment. We never heard from them. I never got a delinquent notice since -. In - I get a collection agency calling me.... |
AES/PHEAA Student loan can't repay my loan can't get flexible payment options November 18, 2015 - I submitted a complaint back in - against - - - who was trying to collect money for a student loan for - - - - in the amount of $15000.00. I opened this loan back in -/-/- with - - - not with the - - - -. I was paying them through American Education Services ... it was different company at first and then it changed to AES. I had been paying on this loan since -/-/- and the loan amount never changed. I never missed a payment or been late on a payment so technically the loan has been paid in full already. I did n't stop paying on the loan ... |