AES/PHEAA Student Loan Complaint

Non-federal student loan Can't repay my loan can't get flexible payment options

AES/PHEAA Student loan department,

Non-federal student loan Can't repay my loan Can't get flexible payment options California

Called them several times to work out a reasonable payment option. They say that they ca n't do nothing to help me out. I am having finical difficulty at the moment. I was up to date on my loans for a good year, but now I am in a slump and they are not willing to help me out so we can resolve this issue.

AES/PHEAA customer in California
Apr 26, 2016

* Source: CFPB Complaint Database

AES/PHEAA response to complaint:
Closed with explanation

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