Review and analysis of 6 consumer complaints against Deutsche Bank
Out of the 6 consumer complaints against Deutsche Bank Money Transfers, 33% were disputed by the consumer (i.e. the consumer was not happy with how Deutsche Bank responded to their complaint) and 83% were processed in a timely manner. 0% of consumer complaints against Deutsche Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Wrong amount charged or received | 2 |
| Other transaction issues | 2 |
| Other service issues | 1 |
| Money was not available when promised | 1 |
Deutsche Bank money was not available when promised September 26, 2016 - We sold a property in - and transferred the money to our account here in USA. The - Bank sent out the money on - -, 2016 via Deutsche Bank, -. - - - got the money transfer on - -, 2016. The money could not be traced from Deutsche Bank - to Deutsche Bank New York for more than 4 weeks. During this time we lost more than - in the exchange rate -/Dollar. Deutsche Bank is blocking any information on where the money was for this 4 weeks. The only proof we have is the outgoing wire copy from the - Bank and the arrival at - - -. We complaint in -,... |
Deutsche Bank can't repay my loan can't temporarily postpone payments March 18, 2016 - - qualifies for temporary hardship forebearance as stated in - - - ( - ) policies that allows 24 months in three-month increments. - has applied for three 3-months and approved immediately. - applied back in - -, 2016 for the fourth due to a mix up in the application form. - applied electronically this time as suggested by - ; however, student did not receive notification of the receipt until - -, 2016. - called and inquired, immediately, upon receipt because loan is due - -, 2016. - called again this a.m. to inquire about the approval and was... |