Deutsche Bank Money Transfers Complaint

Deutsche Bank Money transfers department,

International money transfer Money was not available when promised Florida

We sold a property in - and transferred the money to our account here in USA. The - Bank sent out the money on - -, 2016 via Deutsche Bank, -. - - - got the money transfer on - -, 2016. The money could not be traced from Deutsche Bank - to Deutsche Bank New York for more than 4 weeks. During this time we lost more than - in the exchange rate -/Dollar. Deutsche Bank is blocking any information on where the money was for this 4 weeks. The only proof we have is the outgoing wire copy from the - Bank and the arrival at - - -. We complaint in -, but Deutsche Bank said we have to go back to the - Bank. But from there we have the clear proof with all correct banking details for the money transfer.And the - " - Deutscher Banken in - '' seems to protect the Deutsche Bank also, as they do no open a case since - when we sent them all documents and proofs.