Deutsche Bank Issue Resolution

Resources for resolving common issues with Deutsche Bank products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Deutsche Bank and work to get a response. After your complaint is forwarded, Deutsche Bank has 15 days to respond to you and the CFPB. Deutsche Bank is expected to close all but the most complicated complaints within 60 days.

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New Deutsche Bank Consumer Complaints


Deutsche Bank Money transfers money was not available when promised

September 26, 2016 - We sold a property in - and transferred the money to our account here in USA. The - Bank sent out the money on - -, 2016 via Deutsche Bank, -. - - - got the money transfer on - -, 2016. The money could not be traced from Deutsche Bank - to Deutsche Bank New York for more than 4 weeks. During this time we lost more than - in the exchange rate -/Dollar. Deutsche Bank is blocking any information on where the money was for this 4 weeks. The only proof we have is the outgoing wire copy from the - Bank and the arrival at - - -. We complaint in -,...

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Deutsche Bank Student loan can't repay my loan can't temporarily postpone payments

March 18, 2016 - - qualifies for temporary hardship forebearance as stated in - - - ( - ) policies that allows 24 months in three-month increments. - has applied for three 3-months and approved immediately. - applied back in - -, 2016 for the fourth due to a mix up in the application form. - applied electronically this time as suggested by - ; however, student did not receive notification of the receipt until - -, 2016. - called and inquired, immediately, upon receipt because loan is due - -, 2016. - called again this a.m. to inquire about the approval and was...

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