Fleet Financial, Inc. consumers have reported over 4 official complaints. Out of the 4 consumer complaints against Fleet Financial, Inc., 50% were disputed by the consumer (i.e. the consumer was not happy with how Fleet Financial, Inc. responded to their complaint) and 75% were processed in a timely manner. 0% of consumer complaints against Fleet Financial, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Taking out the loan or lease | 2 | 50% |
| Managing the loan or lease | 1 | 100% |
| Shopping for a loan or lease | 1 | 0% |
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Stop CallsFleet Financial, Inc. Consumer Loan taking out the loan or lease February 1, 2017 - I was referred to a broker who worked for Fleet Financial. My experience and complaint is against the company, not the individual. My husband and I have never leased a vehicle and after being presented with options by the broker, we thought this to be the best fit for our growing family. I leased a vehicle on -/-/2016 through Fleet Financial. They acquired the vehicle from a - dealership and the financing was through - ; however, Fleet Financial did not disclose any notice relating to what fees we would be charged for using one of their brokers and because there was no direct compensat... |
Fleet Financial, Inc. Consumer Loan taking out the loan or lease January 31, 2017 - Dear Examiners, I will preface this complaint with the following statement. I am a compliance manager in the financial industry and have been in compliance related roles since -. This complaint is coming an informed consumer, not a baseless accusation. This complaint is against Fleet Financial , Inc - DBA - - of -, CO. I retained the services of a broker to skip the hassle of going into a dealership, never was I informed or disclosed any such document to indicate there was a fee for broker services, nor an exact amount. The broker worked for the company, the company negotiated the car... |
Fleet Financial, Inc. Consumer Loan managing the loan or lease January 19, 2017 - In - - I refinance - - - - -, - - I refinanced thru a different Credit Union. I emailed and called to cancellation of my Gap Insurance for a refund. I am still awaiting my cancellation form to cancel for my refund. I cancel my - refinance and Fleet Finance agree to cancel but have yet to send - - - it money back for cancellation.... |
Fleet Financial, Inc. Consumer Loan shopping for a loan or lease March 22, 2016 - As I am getting my credit report I see a car loan request and I have never applied for a car loan thru this company. I am more than certain my ex-spose has been applying for loans with my ss # without my consent. I have been divorced from him since 2006. ... |