Fleet Financial, Inc. Issue Resolution

Resources for resolving common issues with Fleet Financial, Inc. products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Fleet Financial, Inc. and work to get a response. After your complaint is forwarded, Fleet Financial, Inc. has 15 days to respond to you and the CFPB. Fleet Financial, Inc. is expected to close all but the most complicated complaints within 60 days.

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New Fleet Financial, Inc. Consumer Complaints


Fleet Financial, Inc. Consumer Loan taking out the loan or lease

February 1, 2017 - I was referred to a broker who worked for Fleet Financial. My experience and complaint is against the company, not the individual. My husband and I have never leased a vehicle and after being presented with options by the broker, we thought this to be the best fit for our growing family. I leased a vehicle on -/-/2016 through Fleet Financial. They acquired the vehicle from a - dealership and the financing was through - ; however, Fleet Financial did not disclose any notice relating to what fees we would be charged for using one of their brokers and because there was no direct compensat...

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Fleet Financial, Inc. Consumer Loan taking out the loan or lease

January 31, 2017 - Dear Examiners, I will preface this complaint with the following statement. I am a compliance manager in the financial industry and have been in compliance related roles since -. This complaint is coming an informed consumer, not a baseless accusation. This complaint is against Fleet Financial , Inc - DBA - - of -, CO. I retained the services of a broker to skip the hassle of going into a dealership, never was I informed or disclosed any such document to indicate there was a fee for broker services, nor an exact amount. The broker worked for the company, the company negotiated the car...

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Fleet Financial, Inc. Consumer Loan managing the loan or lease

January 19, 2017 - In - - I refinance - - - - -, - - I refinanced thru a different Credit Union. I emailed and called to cancellation of my Gap Insurance for a refund. I am still awaiting my cancellation form to cancel for my refund. I cancel my - refinance and Fleet Finance agree to cancel but have yet to send - - - it money back for cancellation....

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Fleet Financial, Inc. Consumer Loan shopping for a loan or lease

March 22, 2016 - As I am getting my credit report I see a car loan request and I have never applied for a car loan thru this company. I am more than certain my ex-spose has been applying for loans with my ss # without my consent. I have been divorced from him since 2006. ...

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