ZestFinance consumers have reported over 4 official complaints. Out of the 4 consumer complaints against ZestFinance, 50% were disputed by the consumer (i.e. the consumer was not happy with how ZestFinance responded to their complaint) and 75% were processed in a timely manner. 0% of consumer complaints against ZestFinance resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Charged fees or interest I didn't expect | 1 | 0% |
| False statements or representation | 1 | 0% |
| Problems when you are unable to pay | 1 | 100% |
| Taking/threatening an illegal action | 1 | 100% |
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Stop CallsZestFinance Debt collection taking/threatening an illegal action attempted to/collected exempt funds January 24, 2016 - Zest cash has continually debited my account on a weekly basis for various amounts. Despite the original amount not being held with sufficient funds. Each attempt incurred a - dollar ACH fee with - -. Should the initial debit fail several others will take place.I have also noted that the website does not offer the ability to check your account or even offer to take a loan out in my state of Texas ... |
ZestFinance Payday loan charged fees or interest i didn't expect charged fees or interest i didn't expect December 14, 2015 - I received a loan and could not repay from Zest Cash. I sent it to a consolidation company that did not receive any information from this company. Zest cash sent this to - -. They told me I would be taken to court and my wages will be garnished for - times the amount. I feel that this is a scam and want to note what I should do because I am afraid to deal with either of these companies at this point. ... |
ZestFinance Debt collection false statements or representation indicated committed crime not paying September 17, 2015 - - - called my job. I was not there. They spoke to my supervisor and did not disclose that they were a debt collection company. They then told her that I would be detained for fraud if i did not contact them. She had no idea it was a debt collector because they misrepresented themselves. She thought I had committed something very serious such as a murder due to the way they spoke to her. She was so scared, she called my phone repeatedly to contact me that i may be detained. I left the facility I was working, because I wanted to resolve the issue. I left work and called to finally find out... |