Ascension Point Recovery Services, LLC consumers have reported over 37 official complaints. Out of the 37 consumer complaints against Ascension Point Recovery Services, LLC, 11% were disputed by the consumer (i.e. the consumer was not happy with how Ascension Point Recovery Services, LLC responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against Ascension Point Recovery Services, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 81% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 16 | 6% |
| Disclosure verification of debt | 9 | 22% |
| Communication tactics | 6 | 0% |
| False statements or representation | 3 | 33% |
| Improper contact or sharing of info | 2 | 0% |
| Managing the loan or lease | 1 | 0% |
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Stop CallsAscension Point Recovery Services, LLC Debt collection communication tactics used obscene/profane/abusive language July 8, 2015 - On - AscensionPoint Recovery Services, LLC. sent me a letter stating : Dear estate of ( my name ). The letter did not give me my mini-miranda rights nor did their letter state they they were a debt collector. I disputed the debt in a letter dated - and requested that they conduct an investigation and to send me the results. On - I received another collection letter from them with out receiving results of the investigation of my dispute on the alleged debt. The collection letter attempted to collect $12000.00 and then it also stated to me : You personally are not required to pay any... |
Ascension Point Recovery Services, LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 3, 2015 - My mother died -/-/2014 and left an unpaid credit card. I went into the store to pay it and learned that they had written it off. ( excused the debt ) When I got home my wife said a collection company called and wanted payment for that same debt. She did n't know it had been written off by the original company and she agreed to pay it. She gave them a check by phone to be cashed a few days later. I stopped payment on the check as soon as I learned what she did. The collection company is AscensionPoint Services. They have continued to call me and my wife on our personal phones and her wor... |
Ascension Point Recovery Services, LLC Debt collection false statements or representation attempted to collect wrong amount April 22, 2015 - this parasitic company is trying to collect debts, from family members, that DO NOT exist. They are praying on people that have recently had a death in their family and telling the survivors that the dead owe them money. This company and EVERYONE that works for them is - ... |