Checking account Account opening, closing, or management
East West Bank Bank account or service department,
Checking account Account opening, closing, or management Texas
I had - checkings and - saving account with - Bank before and now they merged into East West Bank. - of my accounts has been charged service fee every month after they merged into East West Bank without any notice. I called the bank but they refused to credit me back the service fee and they were saying that I supposed to maintain $2500.00 on each account. I told them that I did not receive any communication about these charges and I have been with the bank since -/-/1994 and never have this issue before. I ended up have to closed out all my accounts and only get two months refund back which is a very unpleasant experience.
East West Bank customer in Texas
Mar 31, 2015
* Source: CFPB Complaint Database
East West Bank response to complaint:
Closed
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