East West Bank Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

East West Bank Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

The Lender - East West Bank, -. and its management - - and - - retaliated against me for filing a complaint of discrimination on my mortgage loan account last year and filing an civil action thereafter. In - - and continuing to-date the company and persons shown above assisted by ex-boyfriend - - - and his attorney - - - - -, -, -, - - in having my - ( - ) year-old daughter - - - from my home and placing her in - with the - from - -, - through - -, -. Upon completion of the - they caused the related court attorneys and Judge to transfer the custody of my daughter to - -. As a result of their actions me and my daughter have been severely harmed as we are not alienated from each other and she can not come home to me. They also limited our visits to see other. From what I know now, the Bank/mortgage lender and its management may have caused my ex-boyfriend and other persons/tenants to target me as they all know each other and the property is now owned by them along with the bank management


along with my ex 's attorney - -. It appears that there has been an increased trend in this method of attack on the debtor 's family to steer them from continuing to handle the mortgage payments/prosecute wrongful foreclosure. Additionally, it appears that persons hired by them have caused for the taking of financial records to examine the financial ability of the clients to overcome the foreclosure and allegations of mortgage lates. Finally, - property located at - - -, - -, Ca - was foreclosed upon and I was wrongfully charged with a $4000.00 appraisal and other charges of more than $10000.00 without warrant, and management was associated with the buyer who cancelled escrow leading to the property foreclosure. Finally, the bank 's management caused for an intepleader action to be filed so I would still incur attorney fees from the proceeds of the foreclosure sale. To-date the funds left at their disposal even after - - - - or more months following the foreclosure.

East West Bank customer in California
May 25, 2016

* Source: CFPB Complaint Database

East West Bank response to complaint:
Closed

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