East West Bank Bank Account Or Service Complaint

East West Bank Bank account or service department,

Checking account Making/receiving payments, sending money California

I was selling my dryer on - and asking for $110.00. On - -, 2016, a person texted me and agreed to buy. She/he said a cashier check was sent to me with more than what I was asking for. I asked why. The scammer said it was meant to send to somebody else before it was sent to me in an error and asked me to return the difference. Then the scammer provided the information where the difference should have been sent to. I received a cashier check for $1800.00 on - -. I went to my local Eastwest bank in - - in California to cash the check on - -. I considered I could get the money on the same day because it was a cashier check. However, the bank teller told me they had to withhold the check for 2 business days to verify if the check was good or not. On - -, the bank released


On - -, I was checking my Eastwest bank account online and found out my bank balance was negative. The amount of $1800.00 was deducted from my account. I called my bank immediately. I was told that cashier check was returned. They referred me to talk to my home branch. I spoke to my home branch manager in - - and was asking why I was responsible for the returned fraud check even under the supervision of 2 business days withholding policy in Eastwest bank. We had disagreements on the issue of responsibility of the bad check. The final answer was that I had to take the risk regardless. I do n't think it is fair for me to take the loss. It is not my fault. I am innocent. It is absolute bank 's negligence. I would have not cashed the check if the bank had stopped it. It is bank 's responsibility to tell me if the check was good or not with 2 days withholding. I am the victim of the scam. I am now asking the authority of the Eastwest bank to take further action to investigate the case. I want my money back.