Coastal Financial Solutions, LLC consumers have reported over 19 official complaints. Out of the 19 consumer complaints against Coastal Financial Solutions, LLC, 32% were disputed by the consumer (i.e. the consumer was not happy with how Coastal Financial Solutions, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Coastal Financial Solutions, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Communication tactics | 8 | 38% |
| Improper contact or sharing of info | 5 | 20% |
| False statements or representation | 3 | 33% |
| Cont'd attempts collect debt not owed | 2 | 0% |
| Taking/threatening an illegal action | 1 | 100% |
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Stop CallsCoastal Financial Solutions, LLC Debt collection false statements or representation indicated committed crime not paying July 15, 2016 - I received a missed call from phone number -, when I called the number back a man answered saying " this is ( his name ). '' He would not identify himself further and started typing something. I asked if he represented a business of some sort and he would not answer. He did n't say anything else and told me to listen to my voicemail messages and call him back. When I listened to the messages there was only a man breathing into the phone. I called back asking if it was a joke, he got very aggressive in tone with me an would not answer who he worked for because he could n't find my phone num... |
Coastal Financial Solutions, LLC Debt collection improper contact or sharing of info contacted employer after asked not to July 14, 2016 - I received a call from the number ( - ) - on Tuesday, - - on my cell phone. Because I was at work I did not answer. A - - left a voicemail telling me that they had a legal matter pending against me that I may not be aware of. He said he was with the office of Coastal Financial Solutions. He said that it was important for me to get back with him or if I have an attorney I could pass his number on to him/her ; however, he would prefer to speak to me. This was at -. I left to do an errand maybe 10 minutes later, and while I was gone, he called my place of employment telling t... |
Coastal Financial Solutions, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay June 9, 2016 - The company was Coastal Financial Solutions who continued to call. I initially did n't recall the debt ; however, after a few minutes of research on my bank statements, I found verification. I made two honest payments on my account, which I stopped making due to financial constraints. There was claim by Coastal Financial Solutions that they had made numerous attempts to contact me, which I never recalled receiving. We took the payments off autopay and genuinely forgot about the debt. On - -, 2016, I received several consecutive calls from a person representing Coastal Financial Solut... |
Coastal Financial Solutions, LLC Debt collection communication tactics frequent or repeated calls May 11, 2016 - This place is calling my relatives ( not sure how they got their numbers ) stating that their is a claim they are moving forward on so they need me to contact them by - or - that day. I am not aware of what *claim* this is for ... nor is it one I 've ever received via snail mail. I am not going to assume I have a debt because of a phone call. They are faxing my place of employment with documents that are not legal but trying to obtain personal information. They are stating they are trying to locate me, but have not sent any formal documentation stating what this claim is for. ... |
Coastal Financial Solutions, LLC Debt collection false statements or representation indicated committed crime not paying January 14, 2016 - The debt collector contacted Me via Cell Phone - -. At this time she told me I had a Debt of $ - and needed to resolve this before she sent me to jail for writing a false check. Understanding that I do owe the debt, we worked out a payment arrangement. After a 30 minute discussion about my bills and what I could afford, she came up with a schedule, and amount of payments to be made ( Monthly Payments, - at $60.00 Each and - for $25.00 Each totaling $220.00 payments for 6 months ) and she would eliminate the debt completely. After satisfying all payments, The last of which ... |
Coastal Financial Solutions, LLC Debt collection communication tactics threatened to take legal action January 5, 2016 - I received a voicemail saying that I was trying to be contacted and if the message was not returned, paperwork would be filed with the local county authorities. I returned the call within 30 min and was informed that I was being prosecuted for writing a bad check for a loan. Later in the conversation I was told the company I was speaking with was Coastal Collections. When I asked details, I was told that the date was in 2013, the amount $450.00, and it was for - -. When I asked for contact information for - -, who I have never heard of, I was told I could not have that informatio... |
Coastal Financial Solutions, LLC Debt collection communication tactics used obscene/profane/abusive language December 22, 2015 - I received a call from my mother that this company, Coastal financial solutions LLC was trying to get ahold of me about a past due payday loan. I called the company back immediately to figure out what loan they were talking about and to update my information so they could get ahold of me directly. A representative named - - answered and immediately told me I would be facing jail time if I did not cooperate and make a payment. First I needed to be reminded of this loan - it was over 2 years ago and had slipped my mind. I asked him if I could give him my updated info to get ahold of me and... |
Coastal Financial Solutions, LLC Debt collection communication tactics threatened to take legal action November 16, 2015 - A rep ( Assistant Director of Operations of the Process and Warrant Division ) from Coastal Financial Solutions called and left me a voicemail stating that there are allegations of fraud under my name and social security number that they had tried numerous times to talk to me about my loan debt, and that since this has n't been resolved outside of court and if it was n't resolved within 24 hours, that they would send my case back to my county for further processing to be scheduled. He said that if I want to get this resolved out of court I had only until - EST to call him back. At this poin... |
Coastal Financial Solutions, LLC Debt collection improper contact or sharing of info talked to a third party about my debt November 15, 2015 - Customer called a number that did not belong to me but belonged to my parents, yelled at my mother insisting she was me, told her all of my information what I owe, payment got returned. I did not provide my parents number to the debt collector, and my parent 's number is on the do not call list. The collector was informed numerous times to not contact that number and continued. This collector is a 3rd party collector ... |
Coastal Financial Solutions, LLC Debt collection improper contact or sharing of info talked to a third party about my debt July 21, 2015 - VM was left on my friends phone by - - from Coastal Financial Solutions - called a reference of mine from something I supposedly did - and told them basically if they could not get in contact with me they would begin the legal process against me in court in the county I live - stated county.. left a case number to reference - - - and - numbers - - ext - and then a direct line - - - this call was on the - or - of -. ... |
Coastal Financial Solutions, LLC Debt collection improper contact or sharing of info talked to a third party about my debt April 27, 2015 - A representative by the name of - of Coastal Financial Solutions called my place of employment and voluntarily informed the person that answered they telephone that I was being contacted for a legal matter concerning a return check. She left a number to return they call and when I called back she yelled at me about paying back a loan that I know nothing about. I could barely understand what she was saying as - was not her first language, so she hung up and stated she would see me in court. This is the - organization at has called me about a similar situation and it is always the incor... |