Review and analysis of over 130 complaints against U.S. Bancorp
U.S. Bancorp consumers have reported over 130 official complaints related to APR or interest rate. Out of the 130 consumer complaints against U.S. Bancorp, 18% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 99% were processed in a timely manner. 11% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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U.S. Bancorp Credit card apr or interest rate March 24, 2017 - I received a letter in the mail from " - '' advising of " some important changes that are being made '' to my credit card Account. The letter provided - digits identifying " Your Account ending in .... ''. While I have a credit card ending in those - numbers, my statement for that credit card comes from Bridgewater Credit Union, not -. Nowhere on the letter does it indicate that they are the servicer for Bridgewater Credit Union. This is DECEPTIVE in nature. The letter went on to advise that the Annual Percentage Rate on the credit card Account was being increased due to an account... |
U.S. Bancorp Credit card apr or interest rate March 9, 2017 - I need to file a formal complaint regarding my -/-/- credit card statement from US Bank. I was incorrectly charged interest of $100.00 on this statement. I had a 0 % purchase transaction balance on this card which expired in -/-/2017, which I made a payment of $8600.00 on -/-/- to fully pay off. However, US Bank applied this payment to my 0 % balance transfer balance, which does not expire until -/-/-. This is an Unfair and Deceptive Act and Practice. I am requesting that US Bank refund the interest charge of $100.00 and reinstate the 0 % rate on my balance transfer rema... |
U.S. Bancorp Credit card apr or interest rate March 4, 2017 - In -/-/-, I received a mailed notice from Elan, who had taken over my credit cards from the prior company that had jurisdiction over them This notice informed me that Elan would be nearly doubling my interest rate on the credit card ( s ). The notice did not indicate any justification or reason whatsoever as to why this was happening. Considering that I was a loyal customer with the specific credit cards in question and had a good payment history, this was unacceptable. Per the instructions on the notification, I mailed a signed letter to the address provided that prohibited Elan from rai... |
U.S. Bancorp Credit card apr or interest rate January 31, 2017 - I signed up for an 18 month duration US Bank interest free credit card, Acct - :. zero % interest rate on purchases if minimum fee ( 1 % ) paid within 30 days I paid the 1 % minimum fee -/-/-. The -/-/- bill says " failed to pay the minimum fee '' and asserted the billing cycle was 29 days not 30, declared me in default of my 1 % minimum ; credited my minimum fee to -/-/- bill, and charge 15 % interest and $39.00 " fees '' and have charged me interest ever since. This is just plain fiction. I want it reversed... |
U.S. Bancorp Credit card apr or interest rate December 1, 2016 - I received a credit card offer in the mail from Fidelity, in -/-/-, for their credit card Fidelity rewards Visa signature card. The offer stated the credit card had 0 % on purchases and $150.00 cashback when I spent $1000.00 in 3 months.I applied for this credit card and was approved by -. I sent Fidelity photocopy of this offer twice, but have not been successful in convincing them to apply this offer to my credit card.... |
U.S. Bancorp Credit card apr or interest rate November 18, 2016 - U S Bank upped the interest on my credit card because due to the -, the company I own lost a lot of work, and I was only able to make the minimum payments for a while ... ..I was never 30 days late NEVER and always paid the minimum due ... ... today I get a letter from them that they are penalizing me even more and dropping my credit limit from - to - ... I have already called and cancelled the card ... ..and the card has been shredded ... ..... |
U.S. Bancorp Credit card apr or interest rate October 24, 2016 - I presently have a credit card with - - in -, Kansas at a fixed rate of 6.90 %. - is no longer going to service the card, but instead is having the card serviced by Elan. I received a letter with the following clarification statement : " Will my interest rate change? No, your current rates and terms will transfer to your new account. '' Today I received a letter from Elan stating that the rate would be a 6.90 % variable rate. I have contacted both - and Elan and both state that they can not do anything about that rate change. As there are a significant number of cardholders im... |
U.S. Bancorp Credit card apr or interest rate October 5, 2016 - We are lodging a complain against US Bank. My husband is an - - service member with the -, -. We opened our US Bank credit card in - of -. I, the spouse, am the primary card holder. As such, US bank is denying us SCRA benefits unless I provide a court order stating I am financially dependent on my spouse. When we obtained my husband 's credit report, US Bank shows on his report, proving that he is a guarantor on the card and not just an authorized user. In - of -, we received a letter asking for a court order stating I am financially dependent on my husband before they... |
U.S. Bancorp Credit card apr or interest rate September 15, 2016 - I received a letter from US Bank, the issuer of my VISA credit card. US Bank is raising the interest rate on the card to almost double what it was. Not because we were late with a payment. We have NEVER missed or been late with a payment since we 've had this card which is over a decade. No. They are grossly raising the interest rate because our balance is too high in proportion to our credit limit. Now here 's where the complaint comes in. The only and I mean only reason the balance is this high is because US Bank promoted it! How so you ask? US Bank sent us a few Balance Transfer Checks in t... |
U.S. Bancorp Credit card apr or interest rate August 9, 2016 - I would like to make the CFPB aware of unethical, possibly illegal interest-charging practices being carried on by US BANK credit cards. I am aware that US BANK has been sued for other illegal practices, and feel that someone with an expertise in consumer protection law relating to credit cards should look into US BANK 's interest-charging practices. Whereas all other credit card companies I 've ever used ( personal, business, etc : I 've had more than a dozen credit cards in the last 10 years ) charge interest on a balance only after the statement close, US BANK is charging interest on the ... |
U.S. Bancorp Credit card apr or interest rate August 3, 2016 - US Bank credit card with zero percent offer balance & purchases. Although the purchases are being paid off monthly, the bank still charges an interest charge because there is another balance on the card ( at zero interest ). contacted the bank every month it occurs however the reps just reverse the fee and tell me to call again when that occurs instead of working on fixing the issue. Payments must go to higher interest balances first so paying off the purchases before the due date should not cause any interest charges.... |
U.S. Bancorp Credit card apr or interest rate May 18, 2016 - Currently, I have a VISA credit card with - based here in PA. Today, I called to check on my APR. I was shocked, saddened and angered to realize that my APR went from 12.99 % up to over - percent. After speaking to a senior customer service rep, I was troubled by this unfortunate experience. In a nutshell, I called back in -/-/2015 to seek a lower APR. The issuer ( - ) put me on a six month promotional rate due to my good credit rating and long standing history with Fulton Bank. Today, I found out that my rate shot up to 18 percent as the promotional rate changed. Here is my issue -... |
U.S. Bancorp Credit card apr or interest rate March 31, 2016 - Hello, I am asking that you investigate this promptly, as the recorded conversation ( s ) related to the issue are key and I do n't know how long they are kept beforebeing destroyed. This is in regard to my U.S. Bank - ( ending in - ). On -/-/16, I called customer service, explaining that I needed to pay - of my credit card bills late and I wanted to be strategic and choose the - that would be least consequential. The representative, - ( employee ID - - did everything he could to put my mind at ease. He told me that any late fee would be reversed that I would n't eve... |
U.S. Bancorp Credit card apr or interest rate February 24, 2016 - In the monthly statement that I recieve from US BANK, I noticed that my APR had spiked up dramatically and without warning. I was caught off guard and at a bad time for me. I recently had to go on dsability on my work and this was really bad for me. This was very inconsiderate on behalf of US BANK. I have used their card for a variety of different purchases and this card was my go-to card for almost everything. I have stopped using this card and will not use it anymore unless my APR is returned to normal. Please look into this matter for me. I have never missed any payments and I have always b... |
U.S. Bancorp Credit card apr or interest rate December 19, 2015 - I was issued - Balance checks from US Bank Platinum for balance transfers for 18 months. I was late with a previous payment and I called and got it resolved with the company. I was assured that it was taken care of and my interest rate was still -. She offered to transfer my additional balances with the - interest rate for 18 months.. They sent the next bill charging interest saying my account was delinquent. I called the day the bill arrived on -/-/2015 and the woman said she would not remove the interest rate increase. I closed my account. This company lied to me and tricked me in... |
U.S. Bancorp Credit card apr or interest rate December 7, 2015 - USBANK charges me - dollar minimum Interest Charge Fee '' after I pay off entire balance 3 days late, the balance of - includes a - dollar late fee. After the payment posts and the balance is supposed to go to zero the credit card is charged a - dollar minimum Interest Charge Fee. This is according to the bank pennies whos interest was magnified into hundreds. Higher than the credit card 's interest rate. This higher than normal rate must receive the payment first and left over balance must be left on the card to be paid back according to the law. Please help. ... |
U.S. Bancorp Credit card apr or interest rate October 30, 2015 - My interest rate has me paying over a - dollars in interest since - of this year it went from 6 percent APR to over 20 percent. ... |
U.S. Bancorp Credit card apr or interest rate September 27, 2015 - this is such a long story, but I will try and make it brief. I have a credit card from US Bank. It ha a large balance, but I always make my payments. After my divorce settlement was finished, I called US Bank, made it so the account could not be used, and started making payments. On the card they show you - options, - is the minimum payment which takes 20 years to pay off, the next options is a large payment that takes only 3 years to pay off. I took the 3 year plan and for the past year I have made my payment on time and in some case - payments a month. Recently I received a letter f... |
U.S. Bancorp Credit card apr or interest rate September 24, 2015 - I use to bank with US bank. And had a credit card with them. I closed it. When I feel on lost my income. Due to becoming - and they will not lower my APR. ... |
U.S. Bancorp Credit card apr or interest rate September 3, 2015 - Once a card is issued at a set rate can the credit card company increase the rate if I am and have been current with all my cards for decades ( never late ) ... |
U.S. Bancorp Credit card apr or interest rate April 12, 2015 - On -/-/- I paid $3000.00 to my credit card. My payment was applied towards a balance $4000.00 with 0 % APR that will be expired on -/-/-. I nave $1100.00 balance with 0 % APR that will be expired on -/-/-, but nothing from my payment was applied towards this early expired balance with 0 % APR. ... |