Review and analysis of over 6 complaints against Great American Finance Co
Great American Finance Co consumers have reported over 6 official complaints related to Managing the loan or lease. Out of the 6 consumer complaints against Great American Finance Co, 17% were disputed by the consumer (i.e. the consumer was not happy with how Great American Finance Co responded to their complaint) and 83% were processed in a timely manner. 17% of consumer complaints against Great American Finance Co resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Great American Finance Co Consumer Loan managing the loan or lease June 1, 2016 - Great American Finance Company is horrible to say the least I have never missed a payment when I open the account and made all my payments up to date. I went online and made my payments always. In - - I notice the company report a 30 day late when I was not late, I called them to discuss the issue and they stated that its because I had not full paid my total due in - -, I then explained the issues and also stated that I was never informed that I had a late payment in - -, in which GAFCO stated that it was a late fee that just kept on adding up. I explained that was very decep... |
Great American Finance Co Consumer Loan managing the loan or lease managing the loan or lease November 18, 2015 - On the companies website, they show a due date which is not the correct due date. I made payments for two months and found out that I was late even though I was making payments by the date that I thought was the due date. I told the company what happened and made sure that I paid by the due date they told me on the phone and eventually paid the account off in full. I asked if the late payments could be deleted because their due date showing on their website is not my actual due date and they have told me no numerous times. I even told them this was holding me back from buying a house and they ... |
Great American Finance Co Consumer loan managing the loan or lease April 20, 2015 - Great American Financial account No : - open date -/-/- my last payment made was -. Great American Financial claim to have received a payment on -/-/- this is not true. I have as for validation and they have refused. ... |