Review and analysis of over 206 complaints against Wells Fargo
Wells Fargo consumers have reported over 206 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 206 consumer complaints against Wells Fargo, 22% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 99% were processed in a timely manner. 12% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Wells Fargo Credit card identity theft / fraud / embezzlement January 22, 2016 - A co-worker wanted me to co sign for a loan so we went in to Wells Fargo where we both bank, my co-worker had already spoke with a personal banker which explained to him the whole process. That day she asked us for all the requirements, I told the banker I was in a hurry and my time was limited. So I told her let me now when I can leave, I 'll sign what I need to and my co-worker can finish the process. While we waited for the loan approval she asked if I was interested in a credit card she did n't explain much all she said is that it was 15 months 0 interest, so I told her again that I had an... |
Wells Fargo Credit card identity theft / fraud / embezzlement January 19, 2016 - While traveling in -, I was at an establishment that in addition to the correct charges hit my card for $3200.00. I disputed these with Wells Fargo as I had not authorized any beyond the first and, after producing alleged " signed receipts '' that were nothing but a vague scrawl ( and note that the establishment had an actual copy of my signature to work from ), the bank denied the dispute. In addition, it is shocking that it was not detected as a possible fraud, as no activity remotely like this had never happened in the entire time I had an account at Wells Fargo. ... |
Wells Fargo Credit card identity theft / fraud / embezzlement January 19, 2016 - I reported my credit card as stolen as soon as I was certain I did n't have it anywhere. When I called the credit card company we discovered there had been fraudulent charges. The representative informed me that they put a hold on my card due to suspicious activity. I was told I would be credited for the charges and an investigation would take place. A week later I received a letter explaining my claim was denied as they believe the card was in my possession. This is not true. These are fraudulent charges. I did not sign or put in my pin number for these purchases which I believe should act as... |
Wells Fargo Credit card identity theft / fraud / embezzlement December 16, 2015 - I received an email from Wells Fargo that misrepresented that I called about or applied for a credit card through Wells Fargo. I have a mortgage with Wells Fargo, but because I had never made the phone call about a credit card ( or at all recently ), I assumed that someone was trying to open a credit card using my personal information. For fear that my identity was being stolen, I called Wells Fargo to determine whether there was an application for a credit card, or any other product associated with the Company. There was not. This email is predatory and misleading. I have spent my entire morn... |
Wells Fargo Credit card identity theft / fraud / embezzlement November 10, 2015 - On -/-/2015, Dillards/Wells Fargo Bank opened an unauthorized and fraudulent credit account in - -, - in my name and, without verifying the accuracy of any information provided on that application, such as phone number, thus allowing $2000.00 in merchandise to be charged. I discovered this upon receiving the card in -, my home, on -/-/2015. In trying to work with Wells Fargo Bank to get all the information available on how this happened, find the perpetrator, clear my credit and protect myself, I was treated as the criminal not the victim. I was given no help, no curt... |
Wells Fargo Credit card identity theft / fraud / embezzlement November 10, 2015 - While I asked questions regarding to my mortgage and checking accounts on the phone with Wells Fargo, they promo their Rewards '' credit card and I got transferred to application dept. After I applied the credit card over the phone, I never received the credit card. One day, I saw there are a balance of - $7600.00 on my credit card account ( which I never received, activated or used ). I called there representative and they filed the claim to their Fraud dept. and update my new address and also cancelled the old card and send me a new one. After a week, I got the new card but I do not wa... |
Wells Fargo Credit card identity theft / fraud / embezzlement November 10, 2015 - My finace - - referred me to get a credit card from her bank Wells Fargo. I called in and got denied for the unsecured credit card. I proceeded to fill out the application for an secured credit card with - - - and after I listen to the disclosure about the card, my phone ended up powering down. - - submitted the credit application without my consent. Being my phone powered down, we never reached the point of the submittal and there was additional information needed. My fiance - went to - and her card declined. She looked in our savings account and found that I was in... |
Wells Fargo Credit card identity theft / fraud / embezzlement November 6, 2015 - Fraud occurred on my credit card and I was alerted by Wells Fargo and issued a new card. However when I got the new card they put the fraudulent transaction back on the new card. I have called and called to ask them to take the charges off but it never happens. This happened in - and I still can not get it fixed. ... |
Wells Fargo Credit card identity theft / fraud / embezzlement October 19, 2015 - - released my new account number to - after I closed the account and was issued a new credit card because of unauthorized activity on my account from this same company. When I notified - I had - knew charges on my account from Instantcheckmate, I was told they have arrangements with this company to release new account information for reoccurring monthly billing. ... |
Wells Fargo Credit card identity theft / fraud / embezzlement August 18, 2015 - Dillards account was opened without my knowledge. ... |
Wells Fargo Credit card identity theft / fraud / embezzlement August 4, 2015 - I am putting a complaint today on Wells Fargo Bank because I have had a credit card with them since -/-/- in which I was originally approved for $2000.00 after approval I requested a credit line increase in which I was approved for $6000.00. I was then approved for another increase to $12000.00. I have had my account in good standing and on - - of this year I used my card for USPS for $1.00. After this charge there have been multiple fraudulent charges on the account in - - Nevada. I noticed my card was lost and have tried to call wells fargo and notify them of the act... |
Wells Fargo Credit card identity theft / fraud / embezzlement June 22, 2015 - To Whom it may Concern, I 've been dealing with a fraud issue. I had fraudulent transactions on my card and it was taken care of promptly. About a month later there was more fraud from the same company. I was told it was because my card and the fraud had not been dealt with the correct way the - time and instead of closing my card I was just issued another. The - time there were - fraudulent charges totally about - dollars. On my statements I can see provisional credit for only - charges. The merchant that billed the fraudulent transactions reimbursed all - of them and Wells ... |
Wells Fargo Credit card identity theft / fraud / embezzlement June 9, 2015 - I ordered grass sod at - but I have called to customer service and canceled it. a couple of days later, they charged me so that I called to complain and request for getting a refund on first week of -. but they said grass sod already shipped out so they could not refund. I never got sod since i called and canceled on end of -, also I called to customer service many time but always I had a same answer. ... |
Wells Fargo Credit card identity theft / fraud / embezzlement June 8, 2015 - On - - I received a credit card inquiry for Wells Fargo/Dillard 's. This inquiry was unauthorized and I politely explained that to - different people in the credit services fraud department. I asked them to contact the credit bureaus where my credit was pulled and informed them that the inquiry was unauthorized and I was told that they could not do anything about anyone using my information. I was told by everyone I spoke to that no application was opened in my name and for me to call them myself and inform them that the inquiry was unauthorized. I have never spoke to such rude indivi... |
Wells Fargo Credit card identity theft / fraud / embezzlement April 27, 2015 - I found that Wells Fargo reported to a credit reporting agency that I owed them a debt of $420.00 on - 2012 on a credit card account. I never opened a credit card account with Wells Fargo and have no knowledge of any credit card charges made on a Wells Fargo credit card in my name. I wrote to Wells Fargo and informed them of these facts. I also told Wells Fargo that I believed that these charges were fraudulent and suspected that I had been a victim of identity theft. I requested that Wells Fargo conduct an investigation into the matter and that Wells Fargo provide to me all account docum... |
Wells Fargo Credit card identity theft / fraud / embezzlement April 22, 2015 - I am a victim of identity theft from more than - years ago. Someone tried to open a Wellsfargo Card Services Account in my name which caused an inquiry on my credit report. I have a fraud alert on my credit report stating to not extend credit unless I am contact to approve anyone to view my report. I have disputed this information more than - times and have received - letters asking for information. I have faxed it more than - time and the last representative accepting my personal information over the phone. I received another letter on - -, 2015. I called and spoke with -... |
Wells Fargo Credit card identity theft / fraud / embezzlement April 6, 2015 - I do not recognize this account it apparently is a result of identity theft and needs to be removed asap. ... |