Review and analysis of over 32 complaints against Discover
Discover consumers have reported over 32 official complaints related to Privacy. Out of the 32 consumer complaints against Discover, 16% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 34% resulted in non-monetary compensation.
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December 18, 2016 - Earlier this month, I received the Annual Privacy Notice Statement from Discover. On -/-/-, I tried to check my privacy settings online at Discover.com. It was impossible to find my privacy settings. I called Discover to find out the information. The representative told me to check my user agreement. That was not helpful. Later that day, I sent a secure email to Discover requesting the information to check my privacy settings. The representative ignored my request. I want to be sure the privacy settings are correct, but the Discover representatives are not providing the information so t... |
August 24, 2016 - On - -, 2016 my landlord informed me that Discovercard had contacted him about a payment I owed. This was in complete violation of my privacy as I had never given his name or phone number as a contact for me or my account. In reviewing Discovercard 's stipulations for contact, he in no way whatsoever fit the criteria listed within. Again, Complete Violation of my PRIVACY. Read : Illegal. I called the toll-free Discover card # and the actually nice employee to whom I spoke, -, reported it was general practice for their " skip tracers '' to search any other phone numbers at listed prope... |
July 12, 2016 - Discover is causing me to request a code via email or text EVERY TIME I want to log into my account. I believe it is because they want to make it harder for me to log into my account and pay my balance so they can gain more fees and charges off from me. I have asked for an update on any fix to this and have been ignored.... |
June 15, 2015 - My annual income and house payment or rent amount were requested by Discover card. My concerns about privacy and identity theft lead me to believe that this information should not be requested by credit cards. Verification of employment would make sense when applying for a card. ... |
June 11, 2015 - Ok so when I seen discover on my report I called into discovers customer support, which then transferred me to a different department and I spoke to a very nice women named -, but she could n't offer any help. She referred me to a different collection company named - '' who were very rude and knew nothing. I then sent a email to - - -, I received a packet in the mail with some transaction history. Honestly I remember having A - dollar limit and I remember paying it. In the packet I noticed the transaction history I noticed a - limit and other transactions. Back in 2013 I w... |
June 5, 2015 - I am very upset with Discover as both myself and my family have been harassed by this company. My bill for this month was due on - -, but I did not get paid until today, - -, so I was going to be late on my payment and have to pay a late fee. This is an understandable situation considering I am in the process of moving so I did not have my usual extra savings to cover the bill. Unlike other banks who respect their customers and would wait a considerable amount of time to start repeatedly calling to collect the money, Discover Card was blowing up my phone non-stop with multiple call... |
April 15, 2015 - my Daughter has a discover credit card she has moved out and we are not speaking but we get the calls from discover but her account we tell the she is a adult - years old and does not live here please quit calling and we do not have her phone number or address like I said we are not speaking but the keep calling cell phone and home phone they say they can not stop unless our Daughter tells them do this is her account not ours this cost me money on my cell phone it has to stop ... |