Discover Credit Card Complaint

Privacy

Discover Credit card department,

Privacy Maryland

Earlier this month, I received the Annual Privacy Notice Statement from Discover. On -/-/-, I tried to check my privacy settings online at Discover.com. It was impossible to find my privacy settings. I called Discover to find out the information. The representative told me to check my user agreement. That was not helpful. Later that day, I sent a secure email to Discover requesting the information to check my privacy settings. The representative ignored my request. I want to be sure the privacy settings are correct, but the Discover representatives are not providing the information so that I can check to be sure the information I want restricted is restricted.

Discover customer in Maryland
Dec 18, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverPrivacySource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AveragePrivacySource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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