Review and analysis of over 25 complaints against Discover
Discover consumers have reported over 25 official complaints related to Forbearance / Workout plans. Out of the 25 consumer complaints against Discover, 52% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Discover Credit card forbearance / workout plans June 1, 2016 - On - - 2015 I went on - from my job due to - and I was being Harassed at work for my illness. Immediality I contacted my creditors asking to activate my -. I was told they had no record of my ever having this program. I insisted I did. However, I asked for assistance and Discover Bank refused to work any kind of assistance with me. I informed them I was going to be on - income and there was not any money. Unfortunately, they refused to offer any assistance. After I went on - income and I began processing my - with the Social Security office they considered to Harass for... |
Discover Credit card forbearance / workout plans April 7, 2016 - In - -, I had a - -. Subsequently, in - - my business failed. I had a large number of credit cards. and all worked-out five year repayment arrangements except my Discover business credit card, on which I subsequently defaulted. I was told that Discover would not work out repayment until it became a " charge-off. '' I am writing to DISPUTE the manner in which -, - and - are reporting the " Charge-Off '' by Discover Card. I have been making payments of $200.00 per month since - - - - nearly THREE YEARS. Yet it appears that it is being reported and scored basic... |
Discover Credit card forbearance / workout plans February 3, 2016 - I became past due on my Discover Credit Card last year. In an effort to remedy the situation I agreed to allow Discover to automatically debit my checking account in the amount of $140.00 for 6 months. In exchange for allowing this to take place, Discover agreed to credit the monthly interest and late fees for the 6 month period, place a one time credit on my account of $700.00 at the end of the 6 month period, and to " re-age '' my account with the credit bureau so that the previously reported delinquent payment would be removed. This arrangement started on - -, 2015. After making t... |
Discover Credit card forbearance / workout plans January 21, 2016 - I contacted Discover credit card regarding my monthly payments. I attempted several time to speak to someone who can assist me in lowering my payments.I first spoke to - who stated that Discover Card can only lower the interest rate to 12 % for a year while my payments would still be $110.00 month. I explained to her that I was going through hardship and that $110.00 would not be feasible at this time. She stated, when I opened the account I agreed to make my payments. I stated, that is correct however I am not making the same income as I did when I first opened the account. - stated... |
Discover Credit card forbearance / workout plans December 14, 2015 - Once before I had called Discover to have them lower my interest rates and was told that they can lower the rate to 13 % and as a result, my account will be put in a suspension status for a year and so I took the offer. I have my account setup for automatic debit for the last few years so I have an excellent record of paying my bill on time with them. A year passed and they removed the suspension and the 19 % apr returned. I once again took advantage of this offer again last year, it will expire in about a 2 weeks so I called Discover and asked them if I can be dropped early without any penalt... |
Discover Credit card forbearance / workout plans October 15, 2015 - My late husband and I had a Discover credit card, which we used and paid faithfully on. My husband died unexpectedly on - My deceased husband was the main income producer in our household. My house is being sold on a short sale of which I will derive no income. I want to pay my outstanding debts, and have contacted other debtors and all have allowed me to pay the outstanding balances, without interest accruing. -, Discover Credit Card Company. I contacted Discover in - of this year, -, explaining my financial hardship to a representative of Discover, and I had a program worked out ... |
Discover Credit card forbearance / workout plans June 23, 2015 - In a attempt to clean up my debit with discover I agreed to a - time payment for this monthly only of - and - a month starting next month the company took - this month causing overdraft fees and causing me to have to pay - per transactions that bounced. I never agreed to - this month. To make matters worse they refuse to fix the problem and the number they gave me to call for any problems is not available during the hours the rep told they were open. I spoke with a manager at discover - call center named - and he refused to help or transfer to the general manager an... |