Review and analysis of over 19 complaints against PayPal
PayPal consumers have reported over 19 official complaints related to Late fee. Out of the 19 consumer complaints against PayPal, 5% were disputed by the consumer (i.e. the consumer was not happy with how PayPal responded to their complaint) and 100% were processed in a timely manner. 58% of consumer complaints against PayPal resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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December 11, 2015 - I am writing today to file a complaint against PayPal Credit. I believe their practices to be deceptive and fraudulent, having wrongfully charged me late fees and interest charges over a 10 month period. On -/-/- I made a purchase of $670.00 with my PayPal Credit ( PPC ) acct. My billing cycle date was set as the - of each month, and a payment due date -/-/-. On -/-/- I made my first payment of $66.00 towards the balance, and set up a a further 9 mos. automatic payments to post on the - of each month, with the final - on -/-/-. For each month from... |
November 17, 2015 - I had an account with Pay Pay Credit for several years. They sent me monthly statements to my email address and that would serve as my reminder of how much I owed and to pay my bill on line. For the past several months I no longer received a monthly statement ( though I would still receive an email when I made a transaction ). I occurred a late charge in - of $30.00 for a balance that was under $130.00. I complained to Pay Pay credit that I have not been rec'ing a monthly statement, customer service told me there was nothing that they could do and I cancelled my account. I asked Pay Pay... |
November 4, 2015 - I ordered a - - for $2000.00 on -/-/-. Since I opted for 18 month interest free option, - set up the payments through Paypal Credit. Contrary to other financial and credit card companies, the management and payment was totally unconventional and difficult due to the following issues:1. PayPal would not send me statements in the mail - the normal way I schedule and pay my bills, even after repeated requests. The statements would be by email, which gets delivered or sometimes into spam folder. From the email, I have to go to the website to schedule a payment. 2. I spoke to PayPa... |
October 20, 2015 - PayPal credit will not tell me WHY I am not eligible for a hardship arrangement. ... |
September 25, 2015 - Was charged late fees when I shouldnt have been and was never corrected. Paypal credit refuses to fix this. ... |
September 6, 2015 - While on an extended vacation from - - 2015 to - - 2015 traveling across several states I did not receive my PayPal Credit statement with a balance due and subsequently on the next Statement that I did receive was billed a late fee of $25.00 with interest charge of $2.00 ( $27.00 total ) for a purchase totaling $62.00. I submitted one - web site contact email requesting to have the late fee and interest removed, have received no response from -. I subsequently submitted an email to the Director of Investor Relations of - requesting the late fee and interest to be r... |
March 29, 2015 - Billmelater charged me a late fee of $35.00. When I called in to make the payment in - the system told me the payment was due so I made it. I had already made a payment earlier that month. So, when I went to pay this month they said I was past due and charged me a late fee. My payment was made - day before the cycle date. This ended up being the - payment I had made for the month of -. They refused to waive the late charge. ... |