PayPal Credit Card Complaint

Late fee

PayPal Credit card department,

Late fee Massachusetts

Was charged late fees when I shouldnt have been and was never corrected. Paypal credit refuses to fix this.

PayPal customer in Massachusetts
Sep 25, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Company profile

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How PayPal handles Late fee complaints

Created with Highcharts 4.2.3PayPalComplaint HistoryComplaints7/20139/201311/20133/20143/20155/20157/20158/20159/201510/201511/201512/201500.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPalLate fee42.1%57.9%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.6%32.9%52.7%3.0%7.6%2.8%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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