PayPal Credit Card Complaint

PayPal Credit card department,

Late fee California

I ordered a - - for $2000.00 on -/-/-. Since I opted for 18 month interest free option, - set up the payments through Paypal Credit. Contrary to other financial and credit card companies, the management and payment was totally unconventional and difficult due to the following issues:1. PayPal would not send me statements in the mail - the normal way I schedule and pay my bills, even after repeated requests. The statements would be by email, which gets delivered or sometimes into spam folder. From the email, I have to go to the website to schedule a payment. 2. I spoke to PayPal representatives and requested that payments be taken monthly from my bank account and gave the details as well. Some payments were taken, but on other occasions PayPal did not bother to take the payment, but just charged a late fee to my account. 3. After several attempts to correct this, I paid off my credit balance ( $1400.00 ) on -/-/- and disputed the late fees. I find that the total fees charged were $130.00, of which $70.00 was credited.


5. I called the company and told them that this amounts are in dispute and I will not be paying these. Also asked them to close the account and send it to collections. The representative responded by stating that they have the right to charge as long as they want and decide when to send to collections. My request to speak to a manager was denied. Now I find that they emailed another statement with additional late charges and interest charges. So the charges are increasing every month from original amount of $60.00 to $130.00 currently. This situation is totally unacceptable and I dispute these charges.