Review and analysis of over 163 complaints against Citibank
Citibank consumers have reported over 163 official complaints related to Improper contact or sharing of info. Out of the 163 consumer complaints against Citibank, 12% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 28% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Citibank Debt collection improper contact or sharing of info contacted me after i asked not to November 27, 2016 - I was contacted several times by this agency, while i was at work even do i asked not to because it was compromising my job. I already know that this company used this unique way toward other people to get their process done.... |
Citibank Debt collection improper contact or sharing of info contacted me after i asked not to August 12, 2016 - I 'm still getting harassed by CitiBank through their automated phone call, to whit : - on the average of 6 times a day. I 've already told them that they will get get what I can pay. They do n't seem to understand that. Is there any way that someone can get them to stop the phone calls? Please? Thank you for your time.... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt January 2, 2016 - - - - by - - - - - - - divulge my debt to a third party in order to track me down. On - -, 2015 police officers delivered a " CONSENT JUDGEMENT '' to - - -, -, LA -. ... |
Citibank Debt collection improper contact or sharing of info contacted me after i asked not to December 30, 2015 - I have received numerous calls from Citibank requesting to speak to my Father-in-Law " regarding his account ''. I have repeatedly told them that this is not his phone number, his home, nor anything else of his, and he can not be contacted here. One representative requested that I give him a message to call them back and gave me a phone number. ( Violation # 1 of FDCPA ). I have also asked them several times to remove my phone number. They assure me they will, and then a few days later they are calling again asking for him. ( Violation # 2 of FDCPA - repeat contacts of family member without re... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt December 28, 2015 - This matter involves an account initially handled by ExxonMobil and assumed by Citibank. I was trying to work this out with Citibank when they referred it to - -. At one time both were trying to collect the same debt from me. Then - called my ex wife and discussed the debt with her. She has never been a cardholder and has no interest in this account what so ever. I do not understand why - would bother her when she is my ex wife, they had the correct address and phone number and all account info. This appears to be a problem with Citibank accounts and the vendors they use for collec... |
Citibank Debt collection improper contact or sharing of info contacted me after i asked not to December 20, 2015 - I have a judgement against my ex husband on - bills that still show on my credit score. How can I get this off my credit score and on his??? ... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt December 11, 2015 - Citibank called my father, whom I do not live with and disclosed personal information about my debt and being behind with my bills. The third party ( father ) was informed about how much I owe them. They leave robocall messages on my phone every day, and do not make themselves accessible for me to try to call back at an appropriate time that allows me to solve the issue. ... |
Citibank Debt collection improper contact or sharing of info contacted employer after asked not to November 17, 2015 - These people call from different numbers and when I call them they never address themselves. I do owe a credit card debt but I can not make any payments right now since i only work part time and I am in school. They keep calling my place of employment which is illegal and asking my co-workers personal questions about me. I need this too stop. ... |
Citibank Debt collection improper contact or sharing of info contacted me instead of my attorney November 3, 2015 - I received a summons for a lawsuit after I disputed the debt. I had my attorney send a letter stating that I did not owe the debt and why and they responding directly to me, not my attorney. They proceeded in filing a lawsuit directly against me instead of my attorney. They also refused to provide a physical address so they could be served. ... |
Citibank Debt collection improper contact or sharing of info contacted employer after asked not to October 24, 2015 - This company has a judgment on a credit account that they bought from - of my creditors. In addition, I have not given them any personal information about me. However, they have won a judgment against me and I understand that. But I have never given them any information about me and they have been able to obtain a legal order allowing them to contact my past and previous employers to garnish my wages. I am currently in the process of filing a head of household exemption but I 'm a little uneasy knowing that creditors are allowed to violate my privacy and utilize the court system to seek my ... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt October 9, 2015 - I have been an ongoing customer in good standing with Citibank for more than 7 years and their services had always been great! In 2004, I paid off all of my debt. I held on to my Citicard in case of an emergency, but I had no intentions of using it right away because of the high APR ; However, I received credit checks from Citibank offering me a lower APR. I used one of the checks to make a purchase during the - season unaware that Citibank had decreased my line of credit without ever notifying me beforehand. As a result of this unbeknowst credit decrease, I was plunged into a horrifying co... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt September 29, 2015 - Citi financial called my home when I was n't there. Upon returning home, my boyfriend told me that Citi financial called to collect on a debt from Home Depot that had not been paid in 2 months, the amount missed, and the amount needed to pay to bring the account current. This account was personal. He did not know about the account and I did not want him to know about the account. I feel like they violated my privacy by sharing my personal information with someone other than myself. ... |
Citibank Debt collection improper contact or sharing of info contacted me after i asked not to September 28, 2015 - On -/-/15 I sent a cease and desist letter to One Main. They have violated this request by continuing to call me - times a day, for the whole month of -. ... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt September 26, 2015 - - - - - - - called my ex husband and revealed that she was trying to reach me about a debt collection. I believe this practice is illegal. My private financial information should not be disclosed to others. especially my ex husband. He is the reason I am in debt. I have been in protracted legal battle over a financial settlement, and he is a lawyer. He has used the system to drag this out and forced me in debt in an effort to make me accept a bad settlement. You have not helped by disclosing this to him. Companies should not call other people in an effort to collect debt. By ... |
Citibank Debt collection improper contact or sharing of info contacted me after i asked not to September 11, 2015 - To whom it may concern : This is to let you know that I requested - - - - - on - 2014 to cease all collections activities since the debt in question is time barred and is no longer collectible or enforceable ( see attached ). The initial date of default on this debt - original creditor : Citibank - was over - years ago. I have never acknowledged this debt, or made any promise to pay. This debt is past the statute of limitations in all states, including Pennsylvania. - - - - has violated provisions of the FDCPA by implying that the legal status of the debt... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt September 7, 2015 - A joint best buy account in 2009 was closed and charged off. It currently says open and in collections. This debt was settled. ... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt July 23, 2015 - My wife received a phone call from the number I have linked to - - -. They asked if they had reached me. My wife said no. He continued by stating that this phone call is being recorded and was an attempt to collect a debt for Best Buy. '' I know this is regarding my credit card debt with the store 's credit card, but it 's my business and legally not anyone else 's. According to the Consumer Financial Protection Bureau and the Federal Trade Commission, this is a clear violation of my rights and I want their case dropped because they should not share any of my personal information wit... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt July 20, 2015 - Debt collector contacted my place of employment and told them that they would take legal action against me if i did not get the message to call them by the end of the day ... Also gave them a case #. The debt is from -/-/- ... statue of limitations has passed in -/-/-. They contacted me today and told me that they would be delivering court papers to my resident and my employer and told me they have already contacted my supervisor about the procedures of coming onto property. I see this as scare tactics. ... |
Citibank Debt collection improper contact or sharing of info contacted me after i asked not to July 15, 2015 - I have asked One Main Financial NOT to contact me or my husband at our place of employement do to it interferring with our work. They have since then called me - on my work number. ... |
Citibank Debt collection improper contact or sharing of info contacted me after i asked not to July 13, 2015 - I told them that I filled chapter - numerous of times and they keep contacting me. I give them the case # and the discharge date. ... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt July 10, 2015 - - - - has been calling the home of my mother, -, for some time. My mother who is an older - woman has told them that I no longer live there. - - separate occasions, - was -/-/15 and another time, on -/-/15, they ( the company ) has proceeded to harass my mother and ask her who will pay this money to them. They have also told her in detail what my debt is. I asked my mother what she told them and she has said that I do n't live with her. She did not inquire about how much I owe but was told my personal information anyway. I believe this practice is very unpro... |
Citibank Debt collection improper contact or sharing of info contacted employer after asked not to July 9, 2015 - I contacted the collector and made arrangements to pay the debt he contact my work repeatedly, in the same hour. Then proceeded to contact people i havent spoken to in years on my - account asking them to contact me and tell me to be home because im going to be served papers to go to court. All in less than - hours of making payment arrangements.. that I called to make! this is harassing and embarrassing. ... |
Citibank Debt collection improper contact or sharing of info contacted me after i asked not to June 19, 2015 - Being harassed for other people 's debts even after I informed OneMain Financial that they are calling the wrong person. Asked them to remove my phone number from their computer several months ago and they are still calling me asking for someone else and saying they are trying to collect money owed. Giving me a run around about removing my phone number from their computer Robo dialer months after was told it was to be removed. ... |
Citibank Debt collection improper contact or sharing of info contacted employer after asked not to June 10, 2015 - I received a voicemail on -/-/15 from someone named - from - - - at - stating that they never heard back from me & that they will be calling my job tomorrow. They contacted my job the next morning without my consent & threatening me on the phone that they have my ss # & will verify my pay to garnish my wages! I told her she is not allowed to call me at work & she kept blabbing on then hung up on me. I contact - from - - - @ - to let her know not to contact my work and that I have rights, she proceeded to say that she will call to verify my pay they have me r... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt June 9, 2015 - CitiBank Credit Card Company has reported some negative marks on my Credit Report regarding a debt. ... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt June 9, 2015 - Best Buy/CBNA has contacted - - and - and posted some negative marks on my credit report regarding a debt. I have not been presented with any options to resolved this problem. ... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt May 18, 2015 - It 's been more than 7 years my ex did allot of damages to my - score. Never filed bankrupt and they keep changing dates, amount due and selling off to another debt collector. Is this legal. It 's been more than 7 years. ... |
Citibank Debt collection improper contact or sharing of info contacted me instead of my attorney May 12, 2015 - The - - - are repeatedly contacting my phone, my employers, and the landlord of the house I am renting. They call up to - times a day re : a collection. This has now become a problem with my employers and the phone calls need to stop before I get fired because of them harassing my boss. ... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt April 28, 2015 - -/-/2015 - law llc contacted the father of my x husband and my half brother and disclosed the amount of a debt that they claim that I owe with Best Buy which I do not. They disclosed I owe $5.00, - and stated they asked my half brother to help pay if off for me. This debt is not showing on my credit report. The girl that talked to my half brother was trying to get him to pay half of the debt right now over the phone. I requested a letter in writing validating this debt which I have yet to see. They are still calling other people regarding this fake debt trying to find out other i... |
Citibank Debt collection improper contact or sharing of info talked to a third party about my debt April 10, 2015 - This company has called my family and I about a payday loan. They have used profanity and threatened to take money from us. They even called my sister and harassed her and told her info about herself that they were never given by my sister. They call from various numbers all day every day. They tell us they are gon na have papers delivered to our place of employment or residence. We have received nothing in writing to this affect. The original copy has sold my information to various other companies and now all of them are trying to scam my family and I. ... |