Citibank Debt Collection Complaint

Credit card Improper contact or sharing of info talked to a third party about my debt

Citibank Debt collection department,

Credit card Improper contact or sharing of info Talked to a third party about my debt New York

- - - has been calling the home of my mother, -, for some time. My mother who is an older - woman has told them that I no longer live there. - - separate occasions, - was -/-/15 and another time, on -/-/15, they ( the company ) has proceeded to harass my mother and ask her who will pay this money to them. They have also told her in detail what my debt is. I asked my mother what she told them and she has said that I do n't live with her. She did not inquire about how much I owe but was told my personal information anyway. I believe this practice is very unprofessional, unethical and against the law. I am very disturbed by this situation, as my mother being - and now diagnosed with - does not need the stress of knowing my financial situation. I am requesting that - - system cease calling my mother 's home where I do not reside.

Citibank customer in New York
Jul 10, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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