Review and analysis of over 208 complaints against TD Bank
TD Bank consumers have reported over 208 official complaints related to Using a debit or ATM card. Out of the 208 consumer complaints against TD Bank, 19% were disputed by the consumer (i.e. the consumer was not happy with how TD Bank responded to their complaint) and 100% were processed in a timely manner. 44% of consumer complaints against TD Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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TD Bank Bank account or service using a debit or atm card November 25, 2015 - This is my - day ... Went to TD Bank on - and - - pa.. Walking in to try to speak with customer service. Mind you just to get a replacement card now as we speak I 've been here for 1hr and half.. Still have n't been seen they have multiple tellers but - customer service rep and she acts like she does n't want to even be here. I do n't understand I 've been to a few of your branches pa, ny but this - is - of the worst I 've ever been to.. - to say the fact I need my card to get my money but another day I will go with out - or I will have to go out my way to go to anot... |
TD Bank Bank account or service using a debit or atm card November 13, 2015 - I live in -. .On - - 2015 I visited my grandmother in -. I opened a checking account at TD Bank to deposit a gift she gave me. I received a debit - card as well. It was activated on the spot. I put the card in my wallet, returned home to -, put the card in a drawer and never used it. I returned to - yesterday ( - - ) and opened the bank statements that were waiting for me. Someone had gotten into the account and/or stolen the debit card number and made many small purchases ( the largest was about $440.00 ) from - - until - -. When the balance in the acc... |
TD Bank Bank account or service using a debit or atm card November 12, 2015 - I OPENED A TD BANK ACCOUNT - -, 2015, WITH $490.00, AND SUBSEQUENTLY, TD ASSESSED ME " OVERDRAFT CHARGES, THAT THEY ASSERT I AGREED TO ALLOW, ( I AM A SENIOR - YEARS OLD ). MY N.Y..-. CULTURE SENSED THAT THIS HAD HAPPENED OFTEN TO NEW CUSTOMERS IN THE SAME WAY THAT THEIR REPRESENTATIVES, " DEMANDED '' ' I PAY THESE FEES '', ( MORE THAN $170.00 THAT WOULD, " ZERO OUT ), MY ACCOUNT. WHEN I WAS PAYING SMALL AMOUNTS TO, MY-TD ), DEBIT CARD ; IT NEVER ADVISED ME THAT OVERDRAFTS WERE BEING MADE AND CHARGES WERE BEING ASSESSED OF $35.00 EVEN FOR A $3.00 - ICE CREAM. THEY SAY I ... |
TD Bank Bank account or service using a debit or atm card September 30, 2015 - On - - 2015 I noticed a charge using my debit card for $380.00 dollars. I contacted my bank TD Bank and disputed the charge. The charge came from - - who I called prior to filing complaint and they advised me that they did not show me being charged this. I filed a complaint with TD Bank on - - 2015 and they reissued me another debit card. I explained to them at the time that I never authorized Direct TV to make any charges to my card outside of monthly bill that I would call in to pay for service. Any how TD bank sided with - - and that was that for them. After callin... |
TD Bank Bank account or service using a debit or atm card September 29, 2015 - On -/-/2015 I went to TD Bank at - to withdrawl money thru ATM. I first tried to get $300.00, but I got messege that I was over daily limit which confused me since I had only made deposit earlier in the day. Since I got messege I decided to try $200.00 and was able to get that and got a reciept which included my balance. I contacted the - branch when I got my monthly statement and was told by Assitant manager they would look into it since they were having problems with machine. I just got letter saying they did n't find error and would not credit me. I find this hard to believe... |
TD Bank Bank account or service using a debit or atm card September 22, 2015 - Am Having A Problem With My Bank Account i Lost My Debit Card There Where Some Transaction Made On My Account That I Did Not Authorize Please Help Me Resolved This Issue i Made A Claim With TD Bank on - - for $41.00 $ - Fee $170.00 i did not made this transaction and the bank According to the bank investigation. they saying that the charges are valid and that this transaction are all valid. and the bank denied to credit the transaction please help me resolved this issue i use this account only for SSI Social Security Direct Deposit. and the account right now has a negative $190.0... |
TD Bank Bank account or service using a debit or atm card September 11, 2015 - I have a checking account with t d bank, put the money at the atm - took the money posted on my pending checking account and then in my checking account. gave me the white slip and did not give me the money back. there was an error message but the atm still kept my money. I put the money in the t d bank in -, nj and went there in person today and told them and called the - number too. I still do not see my money back. I feel as though the bank stole my money. there should be no issue as to the money because it was put in my account posted and used for my rent. they took it without a w... |
TD Bank Bank account or service using a debit or atm card July 20, 2015 - At TD Bank I cancelled my debit card since there were unauthorized charges, after the card was cancelled the bank allowed charges to be taken from my account. I went to the bank to close my account and the bank personnel said do not close the account just cancel the card so I did. They refuse to dispute the claim stating that the charge was valid without any documentation. THIS WAS AN UNAUTHORIZED CHARGE THAT THEY REFUSE TO DISPUTE IT ... |
TD Bank Bank account or service using a debit or atm card July 20, 2015 - On - -, 2015 a transaction occurred on my checking account that was completely unauthorized. $2500.00 was debited from a business that had my card information. I called TD Bank immediately and spent the better part of - hours trying to get through to someone who could put a hold on the transaction, as it was currently processing ''. I was told by multiple persons, in multiple departments that although every other bank can process a typical stop payment '' that TD was unable to do so, and I would have to wait until the transaction processed in order to proceed with any kind of reve... |
TD Bank Bank account or service using a debit or atm card July 14, 2015 - I have a debit card with TD Bank. I have been charged for overdraft transactions that I have n't agreed to. The reason for the charges, as they explained me at the bank, was because the check I deposited was not cleared when I proceeded to use my debit card. As such, I was charged the amount of - dollars each time I used my debit card during the time my account had - funds available ( - dollars in total ). As a debit card holder, I assumed that I would not be able to proceed to transactions when my debit card has - funds. I never agreed to such charges or the service provided as a ... |
TD Bank Bank account or service using a debit or atm card July 8, 2015 - TD bank is charging me $170.00 in overdraft fees for using my debit card before a check cleared the next day along with charges on my card so the money was there. ... |
TD Bank Bank account or service using a debit or atm card June 18, 2015 - I had a business agreement with a lawyer. I signed a fee agreement for $2000.00 and gave them my debit card number and the agreement was to call them every Friday and authorize a $200.00 payment. I did that every week until the entire fee was paid. A - after our relationship ended, the lawyers office debited another $400.00 and then sent me a text stating that they did this. This was an unauthorized transaction and I immediately stated this to the secretary. I asked her to reverse the debit charge and in turn she sent me another fee agreement and told me she would reverse the charge i... |
TD Bank Bank account or service using a debit or atm card June 12, 2015 - On - -, 2015 I reported to TD bank the theft of $760.00 from my checking account ending in -. Subsequent to my report to TD bank and police TD confirmed the theft by skimming '' my debit card and credited my checking account $750.00 on - -, 2015. Today - -, 2015 while checking my accounts at TD bank, to my great dismay, I noted that on that same date of - -, 2015, the thieves also debited $740.00 from my savings account ( account ending in - '' ). I was unaware that this could have happened without a withdrawal slip but it did. I immediately called TD bank... |
TD Bank Bank account or service using a debit or atm card June 9, 2015 - On Sunday - - while shopping my debit card was not accepted by the merchant. I called TD bank and was informed it was turned of due to suspicious activity. I was glad they did that. I called the bank and found out that someone got my debit card number and used it - times at a grocery store in - for the amount of $61.00. I have never been t o -. Even though I told them it was fraudulent they took my money anyway and wont return it for 10 days if at all. I am on a fixed income and can not afford to loss this money. I have been violated by the person that got my debit number and ... |
TD Bank Bank account or service using a debit or atm card May 22, 2015 - Good Afternoon. I would like to file a complaint with TD Bank as I have been experiencing many issues with my Checking Account. My account was compromised, there were unauthorized ATM withdrawals in New York, a fraudulent mobile deposit in my account. I have been contacting TD Bank since Monday, - regarding this matter and it has yet to be resolved. I was misinformed by several representatives as to what actions that I need to take. I was informed yesterday, after 4 business days that I needed to go into a local branch to file an Affidavit for the fraudulent mobile deposit. I was told by th... |
TD Bank Bank account or service using a debit or atm card May 14, 2015 - I have been asked to send a letter disputing a charge from - FL for $33.00 on -/-/2015. I did not authorize this transaction or signed any receipts. I can say I was at such place and have been there before but this transaction was not made by me. I put my card down for purchases but did not purchase anything. Please credit account ASAP. A concern I have is that I was never notified of denial of dispute. If I would not called today then this dispute would have never been resolved. I was told the reason it was denied it was because I did not provide any documentation ''. Also I never... |
TD Bank Bank account or service using a debit or atm card April 30, 2015 - A number of unauthorized debit charges were made to my account in violation of Banking disclosure guidelines jeopardizing my comings and goings in my day to day affairs, including my Credit standing.I contacted Customer service and put in a dispute on - charges in the amount of $39.00 each. I came in to a Bank branch to speak to someone and found a - for that same amount along with an errant overdraft charge for $ -.The Bank manager offered to remove the $100.00 overdraft charge pending the completion of the dispute on the - charges. I thought that my problem was solved. Upon a... |
TD Bank Bank account or service using a debit or atm card April 16, 2015 - On - -, I had - fraudgelent charges on my debit [ checking ] acount. - fell off '' - remained, I filled out the form, that day. Iwas told 7 days it woud be returned - - charges remained. After 10 days the money was not returned, I was then told It was an out of country fraud, another international form would ned to be filed, which I did asap. on - -. The bank accused me of using this site previously and the case was closed it is an - dating service, I am almost - years old. ] I never did! the rep. - was horrible to me! Although - of the - were reur... |
TD Bank Bank account or service using a debit or atm card April 15, 2015 - An ATM debit card claim was made with TD Bank for items I returned to - several weeks ago, its been at least 60 days since claim was filed, still unresolved. The total amount of the claim is -, billed in - installments of - - and a - amount of -. Their rep, - -, stated - of the payments are scheduled to be credited back by the - in the amounts of - and -. It is now the - and no credits are showing, several messages have been left for -, none were returned. I personally left - messages on her voice mail as well as with - different reps, still n... |
TD Bank Bank account or service using a debit or atm card April 6, 2015 - I accessed an ATM machine at - - -. I was charged $3.00 fee, which I understood to be for using non-bank ATM Fee. However, i was charged additional $3.00 from my bank for charging a different bank 's ATM Fee. I was charged total of $6.00 for this transaction. $3.00 by my bank and then $3.00 by the other bank. ... |