TD Bank Bank account or service department,
Checking account Using a debit or ATM card New York
I have a debit card with TD Bank. I have been charged for overdraft transactions that I have n't agreed to. The reason for the charges, as they explained me at the bank, was because the check I deposited was not cleared when I proceeded to use my debit card. As such, I was charged the amount of - dollars each time I used my debit card during the time my account had - funds available ( - dollars in total ). As a debit card holder, I assumed that I would not be able to proceed to transactions when my debit card has - funds. I never agreed to such charges or the service provided as a courtesy '' from TD bank as the employer of TD bank told me. Important to note that when I opened my bank account ( at -, - location ) they did n't point out that such a service is provided for my account. To me, this does not seem as an implied term, but rather corresponds to misleading information and unjustified enrichment by the part of the bank. The purpose of having a debit card was exactly this, to avoid overdraft charges!!! While using my debit card I was not aware that I did not have enough funds and I did not consent to any overdraft charges.
TD Bank customer in New York
Jul 14, 2015
* Source: CFPB Complaint Database
TD Bank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.tdbank.com/ |
Phone | (856) 751-2739 |
Address | 1701 Marlton Pike E Cherry Hill NJ |
TD Bank | |
TD Bank |
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