TD Bank Bank account or service department,
Savings account Using a debit or ATM card New York
On - -, 2015 I reported to TD bank the theft of $760.00 from my checking account ending in -. Subsequent to my report to TD bank and police TD confirmed the theft by skimming '' my debit card and credited my checking account $750.00 on - -, 2015. Today - -, 2015 while checking my accounts at TD bank, to my great dismay, I noted that on that same date of - -, 2015, the thieves also debited $740.00 from my savings account ( account ending in - '' ). I was unaware that this could have happened without a withdrawal slip but it did. I immediately called TD bank for help and - filled out another dispute form. Despite the fact that all the illegal withdrawals were from the same area ( a place I have never been ) it went unnoticed by TD fraud unit as well as by myself. I still need to be credited in my savings account ( with lost interest ) for the $740.00. - since - -, 2015. The facts surrounding the theft are the same, that is the same area and limits, so I should not have to wait as long for the credit I hope. I am asking CFPB to oversee this as I am afraid there will be a misunderstanding. I do n't want TD bank to think that they already credited me for the full amount. There are - different accounts : the checking ( - ) and a savings ( - ) e.
TD Bank customer in New York
Jun 12, 2015
* Source: CFPB Complaint Database
TD Bank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.tdbank.com/ |
Phone | (856) 751-2739 |
Address | 1701 Marlton Pike E Cherry Hill NJ |
TD Bank | |
TD Bank |
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