TD Bank Bank Account Or Service Complaint

TD Bank Bank account or service department,

Checking account Using a debit or ATM card Connecticut

An ATM debit card claim was made with TD Bank for items I returned to - several weeks ago, its been at least 60 days since claim was filed, still unresolved. The total amount of the claim is -, billed in - installments of - - and a - amount of -. Their rep, - -, stated - of the payments are scheduled to be credited back by the - in the amounts of - and -. It is now the - and no credits are showing, several messages have been left for -, none were returned. I personally left - messages on her voice mail as well as with - different reps, still no call back. Unless - has provided additional information, then there should be credits issued, the items were returned and tracking information provided as well showing delivered. - disagrees with the items returned, saying they are not what was ordered and or not their product. The reason for return is because they are not what I ordered, - and I are in disagreement over this.