Review and analysis of over 40 complaints against Barclays PLC
Barclays PLC consumers have reported over 40 official complaints related to Closing/Cancelling account. Out of the 40 consumer complaints against Barclays PLC, 8% were disputed by the consumer (i.e. the consumer was not happy with how Barclays PLC responded to their complaint) and 100% were processed in a timely manner. 57% of consumer complaints against Barclays PLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Barclays PLC Credit card closing/cancelling account April 6, 2017 - I opened my Barclay Arrival+ card in early -/-/-. I had made about 7-8 purchases on the card and was awarded my points, etc. I went to use the card on -/-/- and the purchase was denied. I called to find out why my card was n't working and they said I 'll receive a letter that my account was closed. I have - in points that I wo n't be able to use now.... |
Barclays PLC Credit card closing/cancelling account March 23, 2017 - So I have a litigation going on with my brother and our family company so I paid my credit card off and my brother did stop payment on company check so payments returned Barclays card never contacted me or reached out to me about the returned payment only way I found out is because I called them when my credit card did n't go threw for a purchase they told me my account was closed due to returned payment which by the way is first problem I 've had since I got card i offered to pay out of my checking account instead they said no acct closed I said y would it be closed if I 'm offering to pay re... |
Barclays PLC Credit card closing/cancelling account March 20, 2017 - I was a long time credit card holder of the LL Bean Visa with Barclay Bank. I received a letter on -/-/2017 that was dated -/-/2017 that my credit card would not be reissued because the ratio of payment too outstanding balance is too low. '' I attempted to discuss the matter with them. They are the ones which figure the payment amount. I have not been late on payments. I used the card for a balance transfer of - for the life of the balance transfer and only used the card for LL Bean purchases. They continually lowered my credit limit over the years. I only used the card before it expire... |
Barclays PLC Credit card closing/cancelling account March 1, 2017 - My credit card account was shut down with a rewards balance of $760.00. The points are now gone from the account and I have no access to them from the website.... |
Barclays PLC Credit card closing/cancelling account February 6, 2017 - Bank closed my - credit card accounts without any reason or anything negative that I have done. I have always paid my bills on time and in most cases I paid the bill in full by the due date. By closing my account I lost all the points that could have been redeemed for credit on my statement. I have been as customer for about 3 years. I started with a $2000.00 credit line my line was at $12000.00 at the moment as well as - other credit lines - for $10000.00 and - for $2000.00... |
Barclays PLC Credit card closing/cancelling account January 16, 2017 - Barclay cards is a company of thieves and and false advertising. They promised to open a credit card in 3 days with express delivery. However, then they say 7-10 days when I speak with them. Opening and closing credit cards destroy one credit report. Please ask them to delete the credit card ending in - for all credit bureaus ( - ). I will not stand to have open and closed accounts, with false advertising from representative and websites. This destroys credit score with fallacious information.... |
Barclays PLC Credit card closing/cancelling account January 16, 2017 - I have had the SallieMae credit card for one year and I made my payments on time. The card company suddenly closed my account and cleared my reward points without any explanation.... |
Barclays PLC Credit card closing/cancelling account January 10, 2017 - On - -, - I made a paid in full settlement with the collection agency for Barclays bank Delaware by paying $1000.00 as a full settlement for the balance of $2000.00. The advised this account will be charged off with a - ( - ) balance. But after that they have not charged off my account with zero balance and also sent me a bank statement dated - -, - with a statement balance of $2000.00.... |
Barclays PLC Credit card closing/cancelling account November 22, 2016 - On -/-/16, I received a letter dated -/-/16 from Barclaycard requesting that I contact them regarding my - - - - MasterCard account # -. They stated that they had placed restrictions on my account. I had called Barclaycard about a week previously requesting a replacement card because I had accidently destroyed my current card thinking that it was a - issued card which I had cancelled so I was surprised to receive their letter. An agent named - who refused to give me his ID number or last name asked me many questions for 20 minutes, placing me on hold repeatedly... |
Barclays PLC Credit card closing/cancelling account November 17, 2016 - Time Share forcing in signing contract an not letting us to recede. Everything pertaining sent back as certified which all copies of letters were copied. Because the letter was post marked late which was not even 24 hours there not canceling the contract. - companys are not responsive in returning calls or letters, or faxes. Yesterday -/-/16 the Bank is refusing the Recession we 're held responsible for contract payments. Asked if company 's requesting in canceling as the reply was No. Explained that we 're not paying as I done everything they asked to support this case, - com... |
Barclays PLC Credit card closing/cancelling account November 16, 2016 - Barclaycard talked to me on - -, 2016 informing me that there had been a payment that did not go through to them on my autopay ( though funds were always available and nothing changed on the side of my bank ) on my barclaycard - -. When I spoke to them on - -, I made a payment immediately by telephone which cleared my bank on - - as suggested by the barclaycard associate on the telephone. Barclaycard had never sent me anything in the mail to inform me that there had been any difficulty with the auto-pay or that any monies were owed because of it. The associate told me t... |
Barclays PLC Credit card closing/cancelling account October 31, 2016 - My BarclayCard - - MasterCard was shut down without notice around - - this year. I later received a letter about a week later indicating that a decision had been made to close my account. I did not engage in any sort of malicious or unethical behavior that led to this closure. However, I respect their authority to close at their discretion. My complaint lies in the fact that I had over - Reward Miles accumulated on my account that was reset to - upon the shutdown of the account. These points had already been earned legitimately and it is unfair to take these away as the... |
Barclays PLC Credit card closing/cancelling account October 24, 2016 - The following is a letter sent to the credit card company in question. It summarizes our dilemma in attempting to resolve our problem. Even after several attempts to sever any ties with this company and to make it clear that we do not wish to possess their product they continue to send us billing notices. My wife and I are senior citizens ( - & - yrs ) and frankly are not as adept at dealing with such issues as perhaps we should be. We need your assistance to resolve this problem and will be greatly appreciative for any help you can provide. - - - -, HI - Frontier Airl... |
Barclays PLC Credit card closing/cancelling account October 23, 2016 - I had a credit card with Barclay Card USA which I asked them for full balance for payoff so I could close the account several months ago. I paid the amount they provided as the payoff and closed/canceled the credit card. I received a bill today from the credit card company and when I called them about it they would not provide me any information. Once I paid off the payoff amount they provided and canceled the card then nothing should have charged my account.... |
Barclays PLC Credit card closing/cancelling account October 13, 2016 - I have been contacted by Barclayard Visa to advise that unless I use my card they will cancel the card. I have not used the card in a year, prior I made a large purchase paid several payments then paid off the card. If they cancel my card for not using it my credit score will be effected in a negative way. So in essence I have been told that I must make a purchase or my credit score will be altered, to me this is fraud. - has used similar strong arm techniques.... |
Barclays PLC Credit card closing/cancelling account September 20, 2016 - Barclay bank cancelled all my accounts w/ no reasoning. Now they have messed up my credit report. Now I am unable to get approved for other credit cards because on my credit report, I have entries that state " cancelled by grantor. '' This is not right because I did nothing wrong with them. I paid all my bills on time. They should have at least given me time to close the account myself so that it does n't negatively affect my credit. This feels arbitrary and discriminatory. There was no rhyme or reason given.... |
Barclays PLC Credit card closing/cancelling account September 15, 2016 - - of my Barclaycards ( - - and - Visa ) were recently closed for undisclosed reasons. I always paid my bills on time ; never a late payment and always followed their terms and conditions. I had - - points which is equivalent to $120.00 which I earned through purchases as well as - - points ( $1.00 ). These points are owed to me and I would like them credited. Quite honestly I believe this financial institution is pulling a bait and switch and am not pleased with their actions. I am strongly considering legal actions.... |
Barclays PLC Credit card closing/cancelling account August 30, 2016 - Over a year ago, I signed up for, paid the annual fee for, and canceled, an - - credit card through Barclays bank. When I canceled it, it had a balance of -, and was assured that by the representative at Barclays when I called to cancel. Then recently, I get an email from Barclays about an - - Red MasterCard that had a balance of about $210.00. I never signed up for this card. At first I thought that I automatically enrolled in the card because of my previous - - card. But even if that is true, I never activated ( or was sent ) the Red card. And besides, I had canceled... |
Barclays PLC Credit card closing/cancelling account August 21, 2016 - i am trying to get a fraudulent card company off my credit report because i am a victim of id theft and the company wont do anything because my information matches my public record witch OK if your a victim of id theft your information is going to match you public record thats why its called id theft. the company is barclaycard us which i was told by - that they wont remove the account be cause everything matched my public record if they can show me the application with my signature on it saying that i signed up then fine i have to pay it but if they cant by law they have to get rid of the ... |
Barclays PLC Credit card closing/cancelling account August 17, 2016 - Sometime in - I applied for a Barclay - - card. For some reason I was initially declined, which was very confusing to me because I had never been denied credit so I called them. They explained that for some reason a credit check was never made and the CSR pulled my credit ( after asking my permission ) and approved me for the credit card. This was around - -. I received my card and put some expenses on it. This card had a signup bonus and I nearly reached the spending threshold with this first bill. Then, for a reason that BARCLAY REFUSES TO E-PLAIN, they cancelled my card. Noon... |
Barclays PLC Credit card closing/cancelling account August 16, 2016 - I applied for a credit card with Barclays Bank. I got denied. They said " our records indicate that a previous credit card account that you held with Barclays Bank Delaware experienced charge-off, bankruptcy, severe delinquency, or other negative performance. '' This is not true. I 've never had any of these with Barclays. I always paid my credit cards on time. I 've never had - delinquency with them, let alone a severe -. I have no negative performances on my record. I feel that somehow I 've been blacklisted with Barclays. I do n't know why, but it is extremely discriminatory.... |
Barclays PLC Credit card closing/cancelling account August 8, 2016 - I had four accounts with Barclays Bank. All four of the accounts were closed without prior notice. Three of them had not been used in a while, but the fourth ( Barclay - - ) was active and used often. All accounts were paid in full and on time. The bank refused to give me any reason for the closure of the Barclay - - ( - ), despite my repeated requests on the phone and via email. I have never had any accounts closed in my 40+ years of having credit cards. When I requested a refund of my annual fees, I was told they would not be refunded. I had unused travel rewards of -, whic... |
Barclays PLC Credit card closing/cancelling account July 30, 2016 - My Barclays - account was closed. I was notified via a letter dated -/-/2016. The letter referenced the reason was " history of account usage. '' I did not, to the best of my knowledge, violate any published terms and conditions, and my account was always paid in full. While I understand Barclays may close accounts if it sees fit, I lost earned award points. In contacts with Barclays they have been unwilling to credit my account with the rewards.... |
Barclays PLC Credit card closing/cancelling account June 27, 2016 - Cancelled - card ( Barclay Card ) Noticed 2 months later - charge / late notice Charge was made 6 weeks after account closure Charge was fraudulent - and somehow processed by Barclay Card AFTER the account was closed! ) Called each month - Fraud department confirmed charge fraudulent - yet charge/fees still in collections... |
Barclays PLC Credit card closing/cancelling account June 3, 2016 - I received a letter from Barclay Bank regarding a - - - - I once had. This card was paid off in -/-/- and cut up. The letter I received indicated my " account '' was 90 overdue and the had " closed '' my account. I had no idea a charge was made against this account as I had received no phone calls or letters previous to this. I initially thought I was a victim of identity theft so I called the number on the letter and only got a recording in which I could give and receive my account info which indicated the account was closed and I had a balance of over $160.00 I was alarmed... |
Barclays PLC Credit card closing/cancelling account May 15, 2016 - Barclaycard closed my credit card account with no warning and now claims that I have 'forfeited ' my cash back rewards balance of $12.00, even though I had no knowledge of their plan to close my account. Clearly, if I had known, I would have access that cash rewards as a credit to my account. ... |
Barclays PLC Credit card closing/cancelling account May 12, 2016 - I am not a member of the armed forces, but I am a -. I am complaining about the closures of my credit card accounts with Barclaycard Bank Delaware. I have - accounts with this bank : 1 ) - - - and 2 ) Barclaycard - -. I realized they closed my account on - -, 2016. According to California Civil Code 1747.85 " no card issuer shall cancel a credit card without having first given the cardholder 30 days ' written notice of its intention to do so unless the cardholder is or has been within the last 90 days in default of payment. '' I never received such notice, and the Ba... |
Barclays PLC Credit card closing/cancelling account May 12, 2016 - For no reason that they will tell me Barclays called me on -/-/2016 to ask for a copy of my social security card, drivers license, and a utility bill. Then before I could send anything closed my account anyways with no notice and no explanation. My credit is still over - and I have never missed a payment to any creditor. ... |
Barclays PLC Credit card closing/cancelling account May 8, 2016 - I have a Barclaycard Arrival credit card. The account was closed by the bank and the department responsible for closing my account refuses to take my phone call to explain to me why the account was closed. They are keeping over $800.00 worth of points I have earned. ... |
Barclays PLC Credit card closing/cancelling account April 19, 2016 - I closed my Credit Card account with Barclay Bank in - -. On - -, - I was notified by email that I have a new charge on the account. I called Barclay and they confirmed the account was closed but said they charged the account because it was a subscription charge. I stated that does not matter the account was closed - no new charges should be allowed. ... |
Barclays PLC Credit card closing/cancelling account April 11, 2016 - Tried to cancel my recently issued - card ( ownership changed from - to Barclay ) after - phone call attempts to cancel with hold time totally & gt ; 40 minutes, the company told me they were not able to cancel at this time. ... |
Barclays PLC Credit card closing/cancelling account March 26, 2016 - My Barclays - - was closed without any prior notice and without any reason whatsoever. When I called I was told that my heavy usage caused it to be closed. Barclays was being deceptive with their business practices in promoting a credit card with rewards and asking me to put all my spend on it to create more points and then shutting down my account with no prior notice and not allowing me to redeem my rewards. I believe that 's not the way to treat a costumer you lured in with false promises. I was doing normal spending and my account was closed because I share the same address as my hus... |
Barclays PLC Credit card closing/cancelling account March 26, 2016 - My Barclays - - was closed without any prior notice and without any reason whatsoever. When I called I was told that my heavy usage caused it to be closed. Barclays was being deceptive with their business practices in promoting a credit card with rewards and asking me to put all my spend on it to create more points and then shutting down my account with no prior notice and not allowing me to redeem my rewards. I believe that 's not the way to treat a costumer you lured in with false promises. ... |
Barclays PLC Credit card closing/cancelling account March 21, 2016 - Our American Express/Jet Blue credit card was re-assigned to -. We have elected not to enroll with - but instead to enroll elsewhere. American Express is now denying us access to our card statements ; we will have to enroll with - to view them, at a cost of $40.00. Apparently we were warned in our - statement that we would no longer have access to our records, but did not see the warning. It will be difficult to file our taxes without access to these financial records. Apparently Amex would like us to pay off the balance of our card without being able to verify the amount owed. ... |
Barclays PLC Credit card closing/cancelling account March 15, 2016 - Dear -, I was wondering whether you can help me with my credit card issue with Barclay. I have a Barclay arrival plus credit card and paid $89.00 anual fee for that card. In -, the chip in the card was malfunctioning and I contacted Barclay for a replacement. I got a new card in early -. Before I actually used this card, I received a letter on -/-/2016 stating that my account was closed due to account history. Please help. 1 ) Refund the card fee : Barclay shall refund me the fee since the account was closed and no more service provided. 2 ) Honor the bonus : I have po... |
Barclays PLC Credit card closing/cancelling account March 15, 2016 - My credit card issued by Barclays was closed without notice. I received a notice saying the account was closed for 'unusual account activity ' and that my credit was not use in the decision. I would like my - $ annual fee refunded, and the - $ in unclaimed rewards credited to my account. The bank would not provide further explanation as to why my account was closed, and they refused to credit my account for the unused points or already paid annual fee. I find this behavior akin to a bait-and-switch. I used this credit card under the pretense of earning rewards, until the bank decides to ... |
Barclays PLC Credit card closing/cancelling account March 11, 2016 - I received a letter dated - -, 2015 from Barclaycard which memorialized a conversation between myself, Barclaycard and -. The letter from Barclaycard states - canceled my subscription and provided a cancellation reference number -. To date, I have continued to receive erroneous " subscription '' charges on my credit card, late fees, and other charges on the card. I paid off the card to a - balance in - 2015 and yet, each month, additional charges appear on the card under the guise that I am responsible for paying it. I want the account closed and the charges to be reversed... |
Barclays PLC Credit card closing/cancelling account March 9, 2016 - I was approved for a Barclays Master card on -/-/16 with a - credit limit. on -/-/16 I made a payment by money order in the amount of - on my account parital payment. On -/-/16 I went to check my account only to find out that Barclays had closed my account. I call customer service to ask why my account was close and was told that they pulled my credit report and closed my account. That does not make sense since I have just open this account on -/-/16 and just made a payment of - on -/-/16 when my first due date is -/-/16 also they pulled my credit r... |
Barclays PLC Credit card closing/cancelling account March 6, 2016 - On about - - 2015, Barclaycard closed all my credit cards unexpected and about - points was forfeited. I always pay my credit card pills on time and never miss a single payment. I have paid the hefty annual fee on my Arrival+ card and just lost all benefits I should enjoy upon the account closure. ... |
Barclays PLC Credit card closing/cancelling account February 20, 2016 - I have recently had some credit card delinquency, but not with some of my banks that I currently have revolving credit with. I have been trying to resolve my financial issues. In the meantime, I have never been late with a payment or delinquent with my Juniper Card through Barclay. I received my tax return and paid $1000.00 payment on my Juniper card because I will have to take a trip -/-/- and reserved a hotel room with it. I checked on my account today online to find my account has been closed! I called the number for customer service, thinking it must be a mistake because my card doe... |