Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Closing/Cancelling account California

Our American Express/Jet Blue credit card was re-assigned to -. We have elected not to enroll with - but instead to enroll elsewhere. American Express is now denying us access to our card statements ; we will have to enroll with - to view them, at a cost of $40.00. Apparently we were warned in our - statement that we would no longer have access to our records, but did not see the warning. It will be difficult to file our taxes without access to these financial records. Apparently Amex would like us to pay off the balance of our card without being able to verify the amount owed.