Barclays PLC Credit card department,
Closing/Cancelling account California
I am not a member of the armed forces, but I am a -. I am complaining about the closures of my credit card accounts with Barclaycard Bank Delaware. I have - accounts with this bank : 1 ) - - - and 2 ) Barclaycard - -. I realized they closed my account on - -, 2016. According to California Civil Code 1747.85 " no card issuer shall cancel a credit card without having first given the cardholder 30 days ' written notice of its intention to do so unless the cardholder is or has been within the last 90 days in default of payment. '' I never received such notice, and the Bank confirmed via telephone on - - that a letter was mailed on - - that " immediately closed '' the account. I received the letter in the mail on - -, 2016. I informed the manager that I was not given proper notice and demanded the account me reinstated immediately. They did not grant my demands, even after citing California code. I talked with a - on the phone on - - and he said he could not reopen the account and said the next step is to contact the Office of the President for more information for reinstatement. CFPB complaints are automatically reviewed by the Office of the President, so I am taking this route to continue to complaint.
Barclays PLC customer in California
May 12, 2016
* Source: CFPB Complaint Database
Barclays PLC response to complaint:
Closed with monetary relief
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