Barclays PLC Credit card department,
Closing/Cancelling account Virginia
Dear -, I was wondering whether you can help me with my credit card issue with Barclay. I have a Barclay arrival plus credit card and paid $89.00 anual fee for that card. In -, the chip in the card was malfunctioning and I contacted Barclay for a replacement. I got a new card in early -. Before I actually used this card, I received a letter on -/-/2016 stating that my account was closed due to account history. Please help. 1 ) Refund the card fee : Barclay shall refund me the fee since the account was closed and no more service provided. 2 ) Honor the bonus : I have points balance in my account ( equal to appx. $180.00 ). I demand those money back
Barclays PLC customer in Virginia
Mar 15, 2016
* Source: CFPB Complaint Database
Barclays PLC response to complaint:
Closed with monetary relief
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