Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Closing/Cancelling account Ohio

Over a year ago, I signed up for, paid the annual fee for, and canceled, an - - credit card through Barclays bank. When I canceled it, it had a balance of -, and was assured that by the representative at Barclays when I called to cancel. Then recently, I get an email from Barclays about an - - Red MasterCard that had a balance of about $210.00. I never signed up for this card. At first I thought that I automatically enrolled in the card because of my previous - - card. But even if that is true, I never activated ( or was sent ) the Red card. And besides, I had canceled and closed that account. This account should never have been active.


In other words, Barclays was charging a - annual fee to an account that has been canceled and closed, then charging late fees on top of that. It is also concerning that this card opened up under my name automatically, and that I never had to activate the Red card, and that it opened up automatically in a canceled and closed account. I called Barclays and they said they - the account, although, a week later, I am still getting emails that my account is past due, which is part of the reason for this complaint. The second, and main reason I am filing the complaint is because I am quite concerned about the damage this has done to my credit score. I would like Barclays to remedy my credit score for the improper negative balance and late fees.