Review and analysis of over 13 complaints against HSBC North America Holdings Inc.
HSBC North America Holdings Inc. consumers have reported over 13 official complaints related to Account opening, closing, or management. Out of the 13 consumer complaints against HSBC North America Holdings Inc., 31% were disputed by the consumer (i.e. the consumer was not happy with how HSBC North America Holdings Inc. responded to their complaint) and 92% were processed in a timely manner. 8% of consumer complaints against HSBC North America Holdings Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 23% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
HSBC NORTH AMERICA HOLDINGS INC. Bank account or service account opening, closing, or management April 21, 2017 - I signed up for an HSBC Checking acc ount which offered a $350.00 welcome bonus after completing requirements. I have no received the welcome bonus.... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management August 4, 2016 - I would like to make a complaint for a security investment that I had with HSBC bank. I had this investment for a while and when I went to check on it in - - they advised that I did not have this particular investment. HSBC invested my monies with - which was later transferred to - -, - ( address - - - - -, - - ) which then was deposited in my HSBC account after maturity. I went to HSBC several times and they advised that they were unable to locate over $100000.00 worth of my investment. The last time I followed up with this was in - and the financia... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management August 1, 2016 - I was a customer of HSBC bank. It - or - I had a personal checking and savings account with them. I called customer service to lodge a complaint that money was removed from my account without my authorization. They investigated it and decided to close my account. Unfortunately, because it was so long ago, I do not recall nor do I have my account number with this corporation. I attempted to open another account with them several years later. I was permitted to open the account. The following day customer service contacted me and informed me they closed my account due to my previous accoun... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management July 20, 2016 - In - -, after numerous customer service issues with HSBC, I visited the branch and told them I wanted to close all my [ and my son 's ] bank accounts. I did not surrender my safe deposit box at that time because it was paid through - -. It took months and much aggravation for HSBC to actually close our accounts. Then when pursuing a refinance in the fall of -, it was discovered that HSBC never filed a satisfaction of mortgage for a HELOC that they admitted was paid off in -. After hours and hours on the phone, email and at the branch, the only way I got the satisfaction of mo... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management June 20, 2016 - HSBC closed checking account without any reason and refused to issue the bonus for account opening. From my side I made everything to fulfill the offer requirements ( funded the account in right time and amount, connected direct deposit ) Also I have sent requested documents, multiple emails and made a lot of calls to HSBC ). Whole story : In -, - I opened HSBC - account.It was opened with the following offer " Open an HSBC - relationship with a balance of $10000.00 or more in new funds and receive a $350.00 bonus ''. I funded the account with $10000.00, later I set up a dir... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management June 2, 2016 - HSBC bank has not credited our account for $750.00 per their offer which is long overdue now. We opened our premier account with HSBC Bank with $100000.00 and had Direct deposit of more than - SS checks in our account as required by the HSBC Bank to qualify for a credit of $750.00. They are giving us run around and wasting our time and efforts without any action. They keep on avoiding to honor their commitment for which we have documentation. Please help us out, collect $750.00 as per original agreement.... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management June 1, 2016 - On -/-/2016, - - -, -, a Florida corporation, ( " - '' ), towed away my wife 's car which was parked arguably properly with a note inside the car explaining that there was difficulty with payment at a parking machine. The vehicle had apparently been parked at HSBC Bank, - - - -, - -, Florida -. HSBC 's lot had a sign referring to " display paid receipt '' and close on the sidewalk there was a machine that printed receipts for parking and it was not completely clear to her that the sidewalk machine was inapplicable to the HSBC 's parking lot. HSBC did not h... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management May 11, 2016 - I had an insured money director account in - Bank of New York. I used it to pay some bills. In - - i sent a check to - - that was returned in - - with a legend : Return reason-e : unable to locate acct. Since then i have trying to get in contact with them but had no response.... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management April 15, 2016 - I received a letter from HSBC indicating that a recent review was conducted of my online savings accounts and that due to this review HSBC was closing my accounts. In the letter it states I can access my online account to transfer money using a wire transfer. I tried to access my online account through multiple avenues ( smartphone, PC ) but could not access my account due to a " technical error ''. I then call HSBC customer service where they could not give me any information about why they were closing my account or any of my regular account information. The HSBC customer service rep told me... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management March 22, 2016 - HSBC recently began charging a number of new fees on my checking and overdraft protection accounts. I am not aware of being notified that these new fees would be put into effect, nor am I aware of having agreed to this significant change in the terms and conditions of my bank accounts. It is possible that these changes were hidden in one of the periodic updates to the terms and conditions of my accounts with HSBC but no attempt was made to make me actually aware of these significant changes to the fees which are charged to my bank accounts. I have had my HSBC checking account for 15 years and ... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management March 10, 2016 - HSBC froze funds and closed checking and credit card accounts without giving reason and without allowing the opportunity for any defense. We suspect the only reason is that the account holder is a - national. The account holder is a retired - window who lives in -. The checking account has been open for more than 10 years and the activity on the account has not changed since. The source of the funds have also remained unchanged, the account is funded with regular check deposits from passive rental income. The real property which is the source of the income is located within the US a... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management March 4, 2016 - hsbc needs to clear this off my cr report, this was settle since 2011, ... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management February 12, 2016 - I had a money market account with HSBC.. I closed it on -/-/2016. I only received interest through -. I was owed 9 days interest totalling about $11.00, which I know is a very small amount. I still have a checking account & credit card ( both mostly inactive ) at that bank. They could easily credit the interest to those accounts but wo n't. Their customer service department is a nightmare. After marathon waits on hold enduring music which seems designed to be annoying, you speak to a series of exquisitely polite human automatons who keep connecting you to someone else until eventual... |