Other bank product/service Account opening, closing, or management
HSBC North America Holdings Inc. Bank account or service department,
Other bank product/service Account opening, closing, or management New York
I would like to make a complaint for a security investment that I had with HSBC bank. I had this investment for a while and when I went to check on it in - - they advised that I did not have this particular investment. HSBC invested my monies with - which was later transferred to - -, - ( address - - - - -, - - ) which then was deposited in my HSBC account after maturity. I went to HSBC several times and they advised that they were unable to locate over $100000.00 worth of my investment. The last time I followed up with this was in - and the financial advisor showed me my investment on their system however when I went to check on it on - - to withdraw the monies the financial advisor told me that I did not have an investment. I have been investing with HSBC for 32 years and have multiple accounts with them however this was my biggest investment that I had for retirement. My financial advisor - - has not been able to locate the investments I had done in my early banking years with HSBC. The branches that I did these investments with are - - - -, -, - - - -, - - and - - - -, - -. I think fraud has been done to my account because these investments I had have vanished and I am getting no help from the financial advisors nor an explanation from other bank representatives.
HSBC North America Holdings Inc. customer in New York
Aug 04, 2016
* Source: CFPB Complaint Database
HSBC North America Holdings Inc. response to complaint:
Closed with explanation
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