HSBC North America Holdings Inc. Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

HSBC North America Holdings Inc. Bank account or service department,

Other bank product/service Account opening, closing, or management Florida

On -/-/2016, - - -, -, a Florida corporation, ( " - '' ), towed away my wife 's car which was parked arguably properly with a note inside the car explaining that there was difficulty with payment at a parking machine. The vehicle had apparently been parked at HSBC Bank, - - - -, - -, Florida -. HSBC 's lot had a sign referring to " display paid receipt '' and close on the sidewalk there was a machine that printed receipts for parking and it was not completely clear to her that the sidewalk machine was inapplicable to the HSBC 's parking lot. HSBC did not have any person collecting payment from its booth nor a parking payment machine in its lot on that day. My wife lost $2.00 dollars in the sidewalk machine and left a note inside her car. - took the car to a lot and refused to release it unless a payment of $280.00 was made, and if significantly delayed then the price would increase. $280.00 was paid to - and then the vehicle was released. The invoice number is No. -. Although HSBC was authorized to ask a towing company to tow


a ) 4, which states as follows : " The towing or removal of any vehicle or vessel from private property without the consent of the registered owner or other legally authorized person in control of that vehicle or vessel is subject to strict compliance with the following conditions and restrictions :.. 4.A person may not pay or accept money or other valuable consideration for the privilege of towing or removing vehicles or vessels from a particular location. '' Furthermore, HSBC knew or should have known that - would charge an abusive amount of money to release the vehicle, making HSBC liable for aiding in abusive behavior against the public. HSBC admits it had a contract with a towing company.

HSBC North America Holdings Inc. customer in Florida
Jun 01, 2016

* Source: CFPB Complaint Database

HSBC North America Holdings Inc. response to complaint:
Closed with non-monetary relief

Consumer disputes how HSBC North America Holdings Inc. handled their complaint

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